I was quoted .063 per kw and am paying.15 per kw. I switched providers thinking my bill would go down. In 2 weeks I have already paid what my electric bill was with another company and have been using less electricity.
Response: Hello – thank you for sharing your concerns regarding your bill. Please note that for maximum saving you should maintain a balance of $35 or more so you can take advantage of our 20% Flex Pay discount. This really adds up at high usage residences such as yours. Call us at 888-963-9363 for more details. Published on June 16, 2018
Daily charges are sporadic and eratic. Constantly changing. One day $3 next $8 next $15. Thermostat not being changed that much for such high price changes. Tempted to switch providers.
Response: Burke Thank you for taking the time on providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. I do see the weather you have been experiencing in you area had been over the 100 degree weather, the recommended temperatures on leaving the A/C at is 78 degrees now when the sunsets you may turn the A/C down to lower temperatures as it's not as hot versus during peak hours from 12pm-6pm hottest times of the day. You can review these reads using smartmetertexas.com to see when usage is being used the most during the day. Any questions or concerns please reach out to our customer care dept. at 888-963-9363. Published on June 16, 2018
It’s a good service thanks for your service and everything
Response: Thank you Nasser for being a great customer(: Published on June 16, 2018
Easy to keep up with payments and nice to know how much electricity I use each day.
Response: Cindy, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption Published on June 16, 2018
The customer service was friendly and explained everything to my satisfaction. The website is easy to use as well.
Response: Rachel thank you so much for the amazing review! Glad to know our customer care representative was very helpful & made your experience easy as possible. Published on June 16, 2018
Thank you for this service . I really do enjoy this service.
Response: Thank you Krystal for your feedback it's greatly appreciated (: Published on June 16, 2018
It wat very practical and convenient
Response: Happy to know our service is very convenient, Thank you for being a great customer(: Published on June 16, 2018
Super Easy…………………………………….:::::…..::::::::::::;;;;;;;;;;;:..
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 16, 2018
Just trying something new
Response: Thank you for taking the time on providing your review it's greatly appreciated(: Published on June 16, 2018
They are A+++++
Response: Thank you for the awesome review(: Published on June 16, 2018
