Payless Power Reviews
Read reviews from Payless Power customers
Garbage. I signed up for a plan that states “$50 credit after 30 days of usage.” However, the fine print stated “180 must be maintained, or PaylessPower can reverse the credit.” Why is this garbage? Because the TOS that displays during the online sign up differs from the TOS that I was sent, the TOS that was on the website, and the TOS that displays when I login to my account and look under “plan documents.” This 180 day requirement is nowhere to be found. Is the company technically correct? Sure. But this is extremely deceptive. Why should I not assume that the TOS shown at sign up is not the same as the TOS that is provided with the plan? Didn’t think I would have to read through two different TOS sheets to know what I was signing up for. Shady and deceitful.
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on July 24, 2018
Awesome services
Response: Thank you so much for your great review! Published on July 23, 2018
I love payless power!
Response: Thank you so much for your great review (: we appreciate you as our customer! Published on July 23, 2018
it is so convenient
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 23, 2018
Very easy to deal with and had my lights on very fast
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 23, 2018
Keep up the good work.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
Super easy process!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
Very easy to fill out and rates are not that bad
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
ease of use and you can always monitor your balance
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 22, 2018
I like the fact that you dont have to pay a deposit and they notify you everyday of how much electricity you have used and how much is left in your account. When you pay on-line its takes not even 1 minute to add money to your account. They also send you a confirmation code to let you know that they received your payment. This service is fast and convenient. I will recommend to all my friends
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on July 22, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
