Payless Power Reviews
Read reviews from Payless Power customers
Rates are crazy high
Response: Thank you, your feedback is very important to us. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on August 02, 2018
The bill just keeps getting ridiculously high…I’ve had this company for years and I’d never had this issue untill a few months back now…time to switch!
Response: Thank you for providing your feedback it’s greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Another way on receiving a discount is when you use more than 17 KWH a day. You can also register with smartmetertexas.com this will break your usage down to 15 min intervals allowing you to see between what hours of the day usage is being reported the most, This can be very helpful especially during the summertime once mild temperatures start, you will see a decrease in your usage. Please reach out to our customer care dept at 888-963-9363 if you have any questions or concerns. Published on August 02, 2018
“Experience the Payless Power difference” The only difference I have experienced is receiving the worst customer service experience in the Utilty industry. I do not recommend this company to anyone. There are better rates and better customer service. They do not value customers and only charge fees to profit money. They also keep deleting my reviews. We’ll see if this review is posted.
Response: Thank you Precious for the feedback we really do take the feedback into consideration and we apologize for the experience you're having with our service. I do see a review from the ends of june inquiry your issue & a manager did address the issues you were experiencing in a detailed format to resolve the problem. If you did not receive it I could resend it or you are more than welcome to reach out to our customer care dept at 888-963-9363 to get the information that was provided from the manager. Published on August 02, 2018
Great the process was super easy I really enjoyed signing up
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on August 01, 2018
The payment process was very easy. Have yet to see use the actual electric services but soon.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 01, 2018
Great service! I haven’t had any problems. Payless Power is the BEST!
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on August 01, 2018
excellent process
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 01, 2018
Just payed my payment I hope my electricity comes on soon
Response: Hello we hope your services were activated if you need any assistance on your account please contact our Customer Service department during business hours or you can also email us! Thank you for this review! Published on August 01, 2018
I love the service and the process of the payment
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on August 01, 2018
Need my lights on at 831 1/2 deerpass dr. Channelview Texas 77530
Response: Hello Gabriel Juarez, if you are needing services at that location please contact us and a sales consultant will be more then glad to help you enroll with our services. (: Published on August 01, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
