New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I like knowing how much energy is my daily consumption and daily texts with the info.
Response: Happy we can provide you all the tools needed to make your experience easy to use & manage! Published on March 14, 2019
Thanks for being helpful and so easy to set up an account on your website
Response: Thank you Mary, happy we can provide you service. Published on March 14, 2019
Excellent this is an cool prepaid company flexible plans
Response: Thank you Shaquita, for the great feedback! Published on March 14, 2019
It was very fast and easy for me
Response: Thank you Renata for the 5 star review. Published on March 14, 2019
I enjoy being a Payless Power customer. I’m very pleased with the service and rates I receive.
Response: Thank you for the 5 star review! Published on March 14, 2019
Easy and so convenient
Response: Thank you Veronica for the great feedback. Published on March 14, 2019
Super easy set up
Response: Thank you Richard for the feedback it's greatly appreciated. Published on March 14, 2019
I like my new service
Response: Thank you for the 5 star review! Published on March 14, 2019
No credit check and easy to use! The only problem I have had was in the beginning with the initial payment. The people at the CVS I went to by my home were rude, ignorant of the service and payment process, and unhelpful. The “red phone” that was there was filthy and smelly. It smelled like dirty feet that had been soaking in feces in the Texas summer sun for a week. When I insisted that the associate with CVS needed to clean it, she ignored me. Then, when she finally DID acknowledge me, she made a smart mouthed comment under her breath. When I again insisted that it be cleaned prior to my using it, she begrudgingly wiped it down with some towel she obtained from under the cabinet and said, “There! I cleaned it.” and walked away. It took two associates and almost 45 minutes to attempt to make the initial payment, and the payment was still never successful. I finally had to call in to customer service and make a payment by phone.
Response: Diana, We apologize how you were treated at the CVS location. A supervisor will get in contact with you shortly to gather the information as to where you made your payment so we may contact the MoneyGram account manager. Thank you. Published on March 14, 2019
I will always use this company. They have never failed in satisfying me as a customer.
Response: We are delighted to know we have met your expectations!! Thank you so much for being a loyal customer. Published on March 11, 2019
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
