Payless Power Reviews
Read reviews from Payless Power customers
Easiest sign up ever!
Response: We are happy to know it was hassle free to start service, Thanks for the great review(: Published on October 26, 2018
It was quick and easy process glad i picked it
Response: Thank you Alejandro for your feedback, It's greatly appreciated. Published on October 26, 2018
The rates for our actual company before was about 300 dollars a month, with this company my bill is about 560 a month now, this company robs its customers, and I don’t recommend anyone choose paylesspower for their family electric provider. And when we call their frustration level is almost as high as theirs, if I could rate no stars I would. And EVERYONE I know including social media will know about this trash company. Thanks for nothing, james T
Response: Thank you for your feedback. We are disappointed that you have not had a positive experience. We understand that it is easy for customers to become frustrated if their usage doesn’t make sense to them but we bill you daily using the very same meter reads as any other electric company in your area would use. You can also audit these reading daily by viewing your usage on www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on October 26, 2018
New customer…can’t wait to see how this service is
Response: We look forward to providing you services!! Published on October 23, 2018
Thank yoooooooooooooooooouuuuuuuuuuuuuu
Response: Thank you for the 5 star review!! Published on October 23, 2018
I was looking for a lower rate per kilo, and was actually looking for something with free nights or weekends…but all of the extras come with more hassle. This experience was quick and easy.
Response: Thank you Laura for your feedback it's greatly appreciated(: Published on October 23, 2018
Fast and convenient
Response: Thank you Dolores for the 5 star review! Published on October 23, 2018
Would like more detailed usage data. Good service overall.
Response: Thank you Leslie for your feedback it's greatly appreciated. You can review your usage on the Portal under Transaction History, this will show all the charges we have billed you for. Please reach out to us at 888-963-9363 for any questions or concerns. Published on October 23, 2018
If I could give less I would this company suck eggs never sign up with them .I never received services and put a down payment and only received less than half back for NO SERVICES DONT DO IT THIS COMPANY SUCKS
Response: Hi Anna, we are sorry to hear you are dissatisfied with our service. We hope that you know we take comments and issues such as these very seriously, and consider every case. Upon reviewing your account I see the account was Created online but the wrong address was entered when you were enrolling therefore services were not able to start at the correct address,due to this error. Also see that you have already spoken to a supervisor who informed you of the process that is required. I do apologize again for the inconvenience. Published on October 23, 2018
I love how easy it is to make a payment. I’ve been with Payless power for 3 years.
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on October 21, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
