New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very convenient
Response: Thank you Matthew for the 5 star review! Published on September 07, 2019
Run out of money to fast!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email of phone, so we can offer further assistance. Published on August 30, 2019
awesome service!!! smooth process!!
Response: Jana, we're please to know you find our service to meet your satisfaction. Also the new & improved payment method that only takes 30 seconds to process a payment making it so fast & simple. Published on August 30, 2019
Muy buen servicio gracias
Response: ¡Gracias por darnos 5 estrellas! Nos enorgullece saber que Payless Power llena sus expectativas y que está satisfecho con nuestro servicio. Published on August 30, 2019
Needed power for a couple of days to complete selling process. Company seems to handle these situations with reasonable costs…it is similar to a toll tag…so easy.
Response: Jeoffrey, That's a great way to look at it! Always having funds available to always keep the service going. Thank you so much for the 5 star review! Published on August 30, 2019
Good service so far
Response: Thank you Jesse for your feedback it's greatly appreciated! Published on August 30, 2019
Love the text alert of remainder
Response: Thank you so much for your 5 star review. Glad we could provide you all the tools needed to make your service experience easy to use and manage! Published on August 30, 2019
I Don’t like it
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on August 30, 2019
Very very easy and fast. I would be on the phone with customer service if I went with a regular provider. This my 3 rd order and it’s awesome.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 28, 2019
Very easy!!! Very good!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 28, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
