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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
very easy and fast to make payments
Response: Glad we can make the online portal so easy & convenient to use! Published on July 25, 2019
I’m quite happy with the process and the results.
Response: Thank you Shelia for the 5 star review! Published on July 25, 2019
I like the online payment method it’s fast and easy
Response: Thank you Ashley for sharing your experience. Happy you find the online portal so easy to use! Published on July 25, 2019
Its the first time used a prepay service but a like to much
Response: Isabel, We provide you all the tools needed to make your experience easy to understand & manage. If you ever have any questions or concerns please reach out to us at 888-963-9363 we'll be more than happy to help! Published on July 25, 2019
Easy and sufficient to use.
Response: Happy you find the online portal easy to use! Published on July 25, 2019
I am glad to be part of the Payless Power family.
Response: Chantel, We're glad to have you as a part of our Payless Power family as well! Published on July 25, 2019
Very easy process, we love this company!
Response: Thank you Catherine for the awesome feedback it's greatly appreciated! Published on July 25, 2019
It is easy to use
Response: Hapyy we can make the online portal so easy & convenient to use! Published on July 25, 2019
Very convenient
Response: Thank you Kayla for the 5 star review! Published on July 25, 2019
I wish I could switch to monthly billing like normal
Response: Thank you for commenting. Payless power at this time does not offer postpaid service. When we do launch postpaid service we will notify all customers who are interested in switching. Published on July 25, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.