New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very good service so far. Prices seem fair and text alerts are really helpful.
Response: Thank you Kimberly for the feedback it's greatly appreciated! Published on October 03, 2019
Whenever I call all of the CSRS are extremely helpful; they go out of their way to assist with the issue at hand.
Response: Thank you Angela for providing your feedback! Here at Payless Power we strive on providing the best customer service around! Published on October 03, 2019
Easy and fast and very simple to undrrstand
Response: Glad we can make your experience using our service easy to understand & easy to manage the service! Published on October 03, 2019
Very good company to be with, communicate well and easy to do 24 hour extension if need be. I do miss being able to put at least $10 on account instead of minimum $20
Response: Thank you Sharon for sharing your awesome experience. If you would like to pay less than $20 you can always pay using Moneygram. They allow minimum payment to be $10 or greater. For questions or concerns please contact us at 888-963-9363. Published on October 03, 2019
Great customer service powers turned on same day with in minutes of letting them know the payments been made
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on October 03, 2019
Easy payment system
Response: We're please to know you are satisfied with the new and improved online portal. Published on October 03, 2019
Really great !!
Response: Thank you for being a great customer Jasten! Published on October 03, 2019
It was ok and I think having this light company
Response: Thank you for the 5 star review! Published on October 03, 2019
Absolutely love this super easy and flexible
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on October 03, 2019
Very good company to be with, communicate well and easy to do 24 hour extension if need be. I do miss being able to put at least $10 on account instead of minimum $20
Response: Thank you Sharon for sharing your awesome experience. If you would like to pay less than $20 you can always pay using Moneygram. They allow minimum payment to be $10 or greater. For questions or concerns please contact us at 888-963-9363. Published on October 03, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
