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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I really like it it’s convenient
Response: Thank you for the 5 star review! Published on September 20, 2019
Great services!!!
Response: Thank you Rosemary for being a great customer! Published on September 20, 2019
It was easy to pay but I don’t like the 25$ fre
Response: Clifford, Thank you for your feedback it’s greatly appreciated. At this time Payless Power is not charging a re-connection fee, all that is required on restoring service is the negative balance + $20. For anymore questions or concerns please contact us at 888-963-9363. Published on September 20, 2019
Did the new customer move in activation with payless power and they told me 4-6 hours for activation. Here we are almost 8 hours later, no power, 3 kids in the house. Great service for a new customer to deal with right off the bat.
Response: Christy thank you for your feedback, we apologize for the inconvenience. Our general time frame on starting service is 4-6 hours. But after reviewing your account there was a active Switch Hold preventing the order to be completed causing a delay in starting the service. A supervisor will be contacting you shortly to go over your options. Published on September 20, 2019
It was very easy to use
Response: That's what we like to hear! Thank you for the 5 star review Vivian! Published on September 17, 2019
I love the service and the daily updates on your balance and usage. And payment process is super easy.
Response: We're pleased to know you enjoy using our service! Glad we can make your experience easy to use & manage! Published on September 17, 2019
I’m always able to come back to this company..
Response: We appreciate your business Ashunti! Thank you for rating Payless Power! Published on September 17, 2019
My kids have light so I’m ok with that
Response: Thank you for rating Payless Power it's greatly appreciated! Published on September 17, 2019
This is a great service! Thank you.
Response: Thank you for being a great customer Brenda! Published on September 17, 2019
I have been in past and love the service!
Response: We appreciate your loyalty! We love having you as a customer! Published on September 17, 2019
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.