New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It was really easy to access
Response: Thank you for sharing your experience! Glad we can make it easy & convenient for you(: Published on October 15, 2019
I really am enjoying this new service!
Response: We enjoy having you as a new customer Kaston! Published on October 15, 2019
Think the price is a bit high. But not having to pay a huge deposit does make it worth in the end.
Response: Thank you Joshua for your feedback it's greatly appreciated! We will be more than happy to provide you tips on saving on your electricity bill. You can always contact us at 888-963-9363. Published on October 15, 2019
This was a great experience
Response: We're pleased to know your service experience was great! Thanks for sharing! Published on October 15, 2019
Amazing service all notifications are current
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on October 15, 2019
Rest to understand
Response: Thank you for the feedback it's greatly appreciated! Published on October 15, 2019
Awesome customer service.
Response: Thank you for being an awesome customer Waunetta! Published on October 14, 2019
Online is so useful and easy to do
Response: Thank you Donna for your feedback, glad we can make things easy for you! Published on October 14, 2019
I did not like that it was my account was accumulating so much debt and you guys sent no warning. The website interface is pretty bad, there’s no guidelines on how or when to make an account to keep up to date with your bills
Response: Zuriel, Thank you for commenting. We do apologize for the inconvenient this has caused you. We have looked into it & have a solution as to why this happened. Please contact us at 888-963-9363 so we can independently go over it with you. Published on October 14, 2019
I really enjoy payless it really helpful.
Response: Thank you so much for the 5 star review! Published on October 14, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
