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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Quick Easy && Cheap Absolutely Love It
Response: Hi Sasha, Thank you for sharing your experience with us! We hear you — quick, easy, and affordable is exactly what we aim for, and it’s fantastic to know that’s what you received. It’s clear that convenience and value made a big impact for you, and we truly appreciate you taking the time to let us know. Your feedback helps reinforce what matters most to our customers. Published on July 17, 2025
Love Payless Power safes me money
Response: Hi Joanna, Thank you so much for sharing your experience! It’s great to hear that Payless Power is helping you save money—that’s exactly what we aim for. We understand how important it is to have a power provider that fits your budget without compromising on reliability. Your feedback reinforces why we do what we do, and it’s always encouraging to know we’re making a difference. Published on July 17, 2025
Fast customer service and very polite
Response: Hi Sandra, Thank you so much for taking the time to share your experience! We’re glad to hear that our customer service team was both fast and polite—that’s exactly the kind of experience we aim to deliver. It means a lot to know that the service stood out to you. Your feedback helps us continue to provide the kind of support our customers deserve. Published on July 17, 2025
Fast and easy. Good prices to be a prepaid service
Response: Hi Tomas, Thank you for taking the time to share your experience! It’s great to hear that the process felt fast and easy for you—that’s exactly what we aim for. You also mentioned the pricing stood out to you, especially for a prepaid service. That kind of feedback really helps us understand what matters most to our customers. Published on July 17, 2025
A reasonal rate and excellent updates. Easy payment method. No complaints.
Response: Hi Robby, Thank you for taking the time to share your experience with us! We’re so glad to hear that you found our rates reasonable, appreciated the updates, and enjoyed the ease of our payment process. It’s always encouraging to know when our efforts to keep things simple and transparent are making a difference. Your feedback reinforces what we strive for every day—clear communication, fair pricing, and a smooth customer experience. Published on July 17, 2025
I like being reminded of my daily consumption and the easy that is to pay and check my account
Response: Hi Eduardo, Thank you for sharing your experience! It’s great to hear that the reminders about your daily consumption and the ease of checking and paying your account are working well for you. That kind of convenience can really make a difference in staying on top of things. Published on July 17, 2025
Easy to pay Thanks!
Response: Hi Robert, Thank you for taking the time to leave a review! We hear you—and it’s great to know that the payment process was easy for you. That kind of smooth experience is exactly what we aim for. We appreciate your feedback and are always looking for ways to make every part of the customer journey just as seamless. Published on July 17, 2025
Easy to work with and responsive if there are problems
Response: Hi Teri, Thank you for taking the time to share your experience! We’re glad to hear that you found us easy to work with and responsive when issues came up. That kind of feedback really matters. It sounds like you value clear communication and timely support—something we strive to deliver consistently. Knowing that this made a difference for you helps us stay focused on what’s most important to our customers. Published on July 10, 2025
A friend told me about how quick and easy the process was n I agreed it was
Response: Hi Jennifer, Thank you for sharing your experience! It’s great to hear that your friend recommended us and that you found the process just as quick and easy as they described. That kind of consistency is exactly what we aim for. We understand how important it is for things to go smoothly, especially when you're trusting someone based on a recommendation. Knowing we met your expectations means a lot to us. Published on July 10, 2025
Talking to Marissa was awsome help…she sorted my issue smoothly
Response: Hi Jai, Thank you so much for sharing your experience! We’re thrilled to hear that Marissa was able to assist you so smoothly. It’s clear that her support made a positive impact, and that’s exactly the kind of service we aim to provide. We truly value your feedback—it helps us recognize the great work our team is doing and continue improving. Published on July 09, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.