New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Was easy online . Couldn’t been better. I was with just energy pay as you go for over6yrs. I liked even though the summers were hard to keep average. The online payment here is great. Thank you.
Response: Thank you Yvette for sharing your feedback. We look forward to having you as a new customer! Published on March 24, 2020
Very good customer service
Response: Thank you for the 5 star review! Published on March 24, 2020
Great service with constant reminders. Very helpful
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 24, 2020
Good customer service
Response: Thank you for the 5 star review! Published on March 24, 2020
Very easy an convenient!!
Response: Thank you for the 5 star review! Published on March 24, 2020
Applying my payment was super fast and easy.
Response: Thank you Tanya for sharing your customer portal experience it's greatly appreciated! Published on March 24, 2020
It is so easy. Just wish it was cheaper
Response: Thank you Melissa for sharing your feedback it's greatly appreciated! Published on March 24, 2020
Thank you for providing me with good service.
Response: Thank you for the awesome feedback it's greatly appreciated! Published on March 24, 2020
nothing to say because we dont understand this set up i just paid not even a month ago & we have to refill money
Response: Thank you so much for commenting. We do apologize for the experience, we will be more than happy to go over this independently to give you a better understanding on how our service works. Published on March 24, 2020
Easy, excellent service.
Response: Thank you so much for the 5 star review! Published on March 20, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
