I am so happy with this company. Payless Power. I had service with magic valley and supposely their are the no one can compete well very mistaken. My. Bill was extremely high with magic valley. The bill were from 480 to 1000 a month on a residential ( No Way I said) I had this checked out with company and they said everything fine with meter on a 3 bedroom with 2 bath home. I was very stressed out and had to move cuz I could not afford my rent with light bills extremely high. I saw. Martha Benavides on a commercial and it hit me while ai was moving to call Payless Power. I am very happy that I saw this commercial and. Boy. She was right! I manage to contol my expenses with the light and best of all Your Customer Service is very Knowable and. Attentive. Again. Thank you Payless Power Staff, Employees for all your hard. Work helping customers with this service provided. Have A Safe Merry Christmas and A Happy New Year. Sincerely Ms. Margaret Gonzalez
Response: Margaret, What a great story! Helping people manage their electricity on a daily basis is one of our main goals! Our customer service team works very hard to provide you with the knowledge and support you need. We hope you had a Merry Christmas and that you have a wonderful New Year!
We are New customers to pay less power and are very satisfied. We love knowing how much money we have for electricity and the daily alerts. This is the way companies should do business.
Response: Karen, Thank you for the positive review! We are so glad that the daily alerts are helpful in letting you know how much money you have in your account. We are always striving to improve, so we have some exciting features coming soon!
I really like this system. It helps me keep track of how much electricity I use a day and really puts things in perspective. I live in an apartment complex that a lot of teens and young adults use around my age, so I reccomeded this to the main office for new renters for kids who just moved out. Super easy to use and good to help understand how much you use a day. I love it. So now because of me, and how much I like this energy provider, my apartment complex is recommending Payless Power to new renters who need help choosing. They are always super poilite and helpful to explain. I paid 50$ to get it set up and all of it when towards my electricity. I get txts every day telling me how much I’ve used so far, how much I have left, estimated days of electricity I have available, and a link to add a payment if I want to. It’s my first provider and I don’t think I’d ever change.
Response: Wow! Thank you, Haley for being an amazing ambassador for Payless Power! We will do our best to provide you with great service for years to come!
the internet page were I make a payment is all messed up someone needs to fix that plz. but other than that I’m satisfied.
Response: Octavia - thank you for reaching out. A supervisor will call to assist you. You can always call us at 888-963-9363 for assistance as well.
I really enjoy the daily updates on my account and how easy it is to make payments. Thank you
Response: Shannon - thank you for trusting Payless Power to be your electric provider!
I LOVE this company. No deposit, my power was turned on within 24 hours. I get a daily text and e-mail telling me my electrical usage each day along with my balance and estimated day remaining.. I can really see how what activitues affect my usage and adjust.. I never have a big bill i just add funds each pay day and add a little extra when i have it!! Honestly will never switch to any othrr electric company.. This is the best. Great customer service EVERY TIME YOU CALL IN!!
Response: Thank you, Erin. Merry Christmas to you and your family :)
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Response: Kalandra - thank you for the wonderful compliment. We are very proud that we exceed your initial expectations. There are more great changes to come so stay tuned :)
I love the service. From the customer service, discount promotions, and also the quick response for request. You guys are awesome! Staying #facts
Response: Thank you, Breyona. We are working to improve our service every day. If you love Payless Power now just wait until you see what's in store in 2018!
Payless Power deserves a
DOUBLE 5 ? RATING!!!
No price gouging here!
AFFORDABLE, EASY, BEST CUSTOMER SERVICE RELIABLE and USER FRIENDLY!
Customer going on 2 years and not a single problem or complaint!
LOVE PAYLESS POWER! ?
Response: Helen, Thank you so much for the double 5 Star rating:) We are working hard to roll out new features and plans that will help you love your service even more!
Love the service!! And I REALLY LOVE the new acct system!! Let me know when stock options are available so that I can invest in this company!!! 🙂
Response: Thanks, Jeremiah! You sound like a pretty good salesman!