Excellent customer service. Great rates. I love the convenience of not having a contract plan, same day service, and balance notifications. No surprises. Magnificent electricity savings with balances equal to more than $35.00.
Response: Michelle, Thank you for the kind review! No contract, same day service and our daily balance alerts were all created to give you, the customer, more flexibility and transparency. It's even better when you keep your account at $35...hello 20% savings!
Vanessa was the last Customer Service Representative that I spoke with and you should clone her 100 times.
Vanessa went above and beyond her job duties. She stayed on the phone with me and helped me set up all my accounts online. I’ve called numerous times and no one informed me that the problem was that I needed to use different emails and that I would have to set up each account separately. Because of Vanessa and her impeccable Service, I will continue to keep Payless Power at all of my homes.
Now I don’t have to call to bother anyone with payments and I hate to use the automated service.
Thank you Vanessa!
Response: Rhonda, This is wonderful news! We are very pleased that Vanessa was able to provide you impeccable customer service. We will make sure and pass along your compliments to her!
I really like this system. It helps me keep track of how much electricity I use a day and really puts things in perspective
Response: Diana, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption.
Gracias
Response: Rocio, You are welcome! We are glad Payless Power can help give you the flexibility you need!
It fits my budget well and very easy to manage and the people are very helpful with assistant you
Response: Lisa, Thank you for the kind words! Our plans were created with the customer's flexibility in mind, and our daily alerts exist so that we can be transparent with our customers as well as give them the most recent and up to date view of their account. Our customer service representatives work hard to keep our customers satisfied, so we are happy to hear that you are pleased with us!
I love Payless Power. One of the best electricity providers I’ve ever had, they are the best thing could happen to my budget. I’ll never leave you.
Response: Chloe, It is our hope that we continue to provide you with amazing service and customer support. Our goal is to make electricity as cheap and easy for the customer as possible!
Love them. Very helpful and has great resources!
Response: Breyona, We appreciate the love! Our customer service team always strives to provide the best support and resources we can.
I’ve used their electricity plans for some months now and I have enjoy the service. Just keep 35$ in your account and you will save yourself a whole lot money. This is best thing that has happened me.
Response: Charles, You are absolutely correct. Keeping $35 in your account can do wonders for both your electric bill and your Payless Power account!
Love this electric company, will recommend them. plus like the facebook page.still trying to win.hopefully soon.
Response: Victoria, We appreciate your recommendations! Keep answering the weekly Facebook trivia questions...who knows, one of these days it may just pay off!
I like the pay options with this provider because now I have wider time window to attend my other financial obligations.
Response: Mario, This makes us so happy to hear! Our goal at Payless Power is to give our customers as much flexibility as possible. We hope we can continue to help give you flexible windows to take care of any and all other financial obligations!