New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Awesome service!
Response: Thank you so much for being an awesome customer! Published on March 30, 2020
Payment is very easy to make!
Response: Glad we can make your payment process easy as possible! Published on March 30, 2020
Very easy to make payments and track on line
Response: Thank you Tyler for sharing your service experience it's greatly appreciated! Published on March 30, 2020
Good and quick service, been with them for 10 years!
Response: Thank you so much Brittney for being a loyal customer! Published on March 30, 2020
I have yet to find anything cheaper. I recommend to everyone!
Response: Thank you for the 5 star review! Published on March 30, 2020
Its weird how each day a new amount of power was used when I stick to the same routine.
Response: Thank you for commenting Trista. We will be more than happy to go over your usage independently to determine this, You can always double check your meter at http://www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on March 30, 2020
I have been a customer since before the upgrade, they are the best electrical company ever.. The best thing about them is that you can actually look at the usage that you’ve used and the kilowatts are not too high. Payless power gives you peace of mind when it comes to conserving and they are totally understanding.. I will always be a Payless power customer before any other electrical company I save money dealing with you guys and I appreciate that..
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on March 30, 2020
How is Payless Power contributing to the community of their customers? I haven’t see updates about Covid-19.
Response: Thank you for commenting. Please contact us via email at www.paylesspower.com/contact-us/ or via phone at 888-963-9363 so we may provide you more detailed information. Published on March 30, 2020
I love y’all, love the daily updates on your balance. So helpful great service I would recommend you to everyone I know. Thanks so much
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 30, 2020
I’m very satisfied with my decision to go with Payless Power it’s amazing how much electricity I don’t waste glad that I chose to go with Payless Power
Response: We're glad you chose us as your service provider. We look forward to providing you service & helping you save money on electricity! Published on March 30, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.