Payless Power Reviews
Read reviews from Payless Power customers
Great service. F
Response: Thank you for being a great customer! Published on November 06, 2019
Great company go for it!!!!
Response: Thank you for the great feedback! Published on November 06, 2019
Easy like notification by text.
Response: Glad we can make your service experience easy to use and manage! Thank you for providing your feedback it’s greatly appreciated! Published on November 06, 2019
Very very easy and fast
Response: Thank you so much for the 5 star review! Published on November 06, 2019
Easy like notification by text.
Response: Glad we can make your service experience easy to use and manage! Thank you for providing your feedback it's greatly appreciated! Published on November 06, 2019
Easy way to pay.
Response: Thank you Luis for sharing your experience it's greatly appreciated! Published on November 06, 2019
Great service! Love it! Easy to use and employees are always super helpful! Very competitive rates! Also work with you when you need help!
Response: Thank you for your feedback it’s greatly appreciated! Payless Power is a company that has competitive prices. We pride ourselves to know that our product has no hidden fees, no gimmicks. Published on November 06, 2019
This is by far the worst power company how in the hell can ur power be off and them still charge u every day I will never use this company again if they do not fix it and I refuse to pay what they say I owe on top of all that I will be sure to tell everyone I know not to use this company
Response: Terry we do apologize for your experience. We will be more than happy to independently go over your billing so you may have an understanding how the billing works with prepaid service. A Supervisor will contact you shortly to go over this matter. Published on November 06, 2019
Love this company. Was so easy to keep an eye on my electric usage. Never a surprise
Response: Thank you for your feedback it's greatly appreciated! Glad we're able to provide you all the tools needed to make your experience with our service easy to use and manage! Published on November 04, 2019
I have been a customer with payless power for over a month and generally enjoy the service and process. I did encounter an issue in the first month, where the daily email for my account balance did not go through, it was sent to me for about 3 days and stopped completely, which contributed to me forgetting about the payment and power got cut off in a summer day 🙁 it somehow got fixed and emails started to come through in this past weeks, and my experience has been wonderful with this company.
Response: Thank you Jing, for sharing your experience it's greatly appreciated! We do apologize for that discrepancy, anytime you don't receive a email or text the latest is by 9:30 am please call in to notify us, to avoid disconnections occurring, & also to keep us aware that you are not receiving these notifications as these are the main ways we communicate to the customers. We're glad that issue did get resolved! Thank you again for your awesome feedback(: Published on November 04, 2019
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
