New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
You all charge to much with no compassion for what’s going on people are not working and you’ll shut people’s electric off
Response: Mr. White. Thank you for reaching out. Covid-19 has caused a widespread impact on both the health and livelihoods of some of our customers. To address this and provide relief to those affected we have partnered with the Public Utilities Commission to provide the Covid-19 Electricity Relief Program to our customers affected by the pandemic. A supervisor is contacting you with more details. Published on June 15, 2020
Super easy and I’m able to manage everything with my phone. I’m not the most organized person so the daily alerts keeps me in the loop.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on June 12, 2020
I like paylesspower because its so simple. Thanks !
Response: Thank you so much for sharing your experience! Published on June 10, 2020
Very user friendly site. Easy to make a payment. Will definitely recommend.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 10, 2020
Thank you! Awesome experience
Response: Thank you so much for being an awesome customer! Published on June 10, 2020
Really like this company. Very convenient
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 10, 2020
Service is good….price not so much…
Response: Thank you for the feedback it's greatly appreciated! Published on June 10, 2020
Great to work with
Response: Thank you so much for your great review!...We thank you for being a loyal customer! Published on June 08, 2020
Very simple and easy to use
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on June 08, 2020
Very easy and fast! I was very impressed
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on June 08, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
