Payless Power Reviews
Read reviews from Payless Power customers
Love the company but workers is very rude lady was pretty much arguing with me hung up on me!! would give 5 stars but i would say having rude people working is going to constantly get bad reviews… Should look into that!
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. A supervisor will contact you to discuss your concerns. Published on February 05, 2020
Suggestion. Before you submit payment. There needs to be a confirmation your payment amount. Also in your automated payment. I could not get pass the putting my card year. It went silent. Glad you added the option to store your cards over the phone.
Response: We greatly appreciate your feedback! We did have some issue due to us upgrading our automated system. We're please to know you happy with new options added! Published on February 05, 2020
Super Easy to pay and keep track due to the consistent reminders.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 05, 2020
Great easy fast
Response: Thank you Jorge for the 5 star review! Published on February 05, 2020
Great and convenient
Response: Thank you for being a great customer! Published on February 05, 2020
My electricity facts label says my daily charge is $2.67 for up 17kwh. I haven’t been home in a week, using 2kwh per according to your texts, yet you’re charging me $2.88 daily… Why?
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on February 05, 2020
Great service, quick, prompt, easy to pay
Response: Thank you for being a great customer! Published on February 04, 2020
Long time customer.. Payless power takes the stress away. I don’t have to worry about large bills i can’t pay..
Response: Tracey we truly do appreciate having you as a loyal customer! Published on February 04, 2020
ALWAYS SIMPLE AND EASY
Response: Thank you for sharing your experience! Published on February 04, 2020
Great notifications. Never loose service again. Easy website to navigate through. Making a payment is super easy.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 04, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
