Payless Power Reviews
Read reviews from Payless Power customers
Easy payments to recharge your account
Response: Thank you for the 5 star review! Published on February 03, 2025
Very amazed with service easy pay option
Response: Thank you for your review. We are happy to be your retail electric provider! Published on February 03, 2025
Was quick and easy to get set up at first rates where fair and app easy to use . But with time rate increased dramatically and odd recurring and non recurring fees started popping up and one time fees that keep repeating . If it’s one time why is it actually recurring? Other then that easy to use and not much of a extension window. Only 20 bucks witch is about a day maybe 2. I would still recommend it to my friends
Response: hank you for reaching out to us about this, Patricia. From what we can see, you have some concerns with your rates, billing, and overall charges you are receiving. These are important issue that we want to make sure every customer has a firm understanding of, and we definitely want to assist you with this matter. The rates for our 6 and 12-month plans are fixed, meaning that we don't change the charge per kWh for as long as that plan is in place. You may see an overall increase in your charges because of the recent cold weather, as customers use more energy during times of winter weather. For more information on your plan, you can review your Electricity Facts Label at the My Account Portal at paylesspower.com As for our non-recurring fees, we charge our Payment Processing Fee and our Reconnection Fee in amortized amounts as opposed to one lump sum. Should you have any further questions, please reach out to us at 1-888-963-9363 Published on February 06, 2025
easy to set up service
Response: Thank you for the 5 star review! Published on February 03, 2025
Great service honestly love this company wouldn’t pick anyone over yall
Response: Thank you for your 5-star review! We appreciate your loyalty and are proud to know that we meet your expectations. Published on February 03, 2025
Excellent and fast service
Response: Thank you for the 5 star review! Published on February 03, 2025
Very good customer service
Response: Thank you for the 5 star review! Published on February 03, 2025
Love this light company makes paying it easy
Response: Thank you for the 5 star review, we appreciate your business. Published on February 03, 2025
Very very nice in good
Response: Thank you for the 5 star review! Published on February 03, 2025
Saved us in a time of financial hardship, thank you.
Response: Thank you for the 5 star review! Published on February 03, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
