New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very easy I like that I can use my card na receive text alerts
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 18, 2021
Very easy to set up!
Response: Glad we can make your service experience easy as possible! Published on January 18, 2021
I like Payless power Because it’s a convenient way to know how much you need in your account and how much electricity you are using daily with daily updates. And I like the rates I just wish the customer service was better because I did have a problem at one point and I had to fix it myself. But I would recommend Payless power.
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on January 18, 2021
I really like this company..
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 18, 2021
Amazing. Better than txu and others.
Response: Thank you for the feedback it's greatly appreciated! Published on January 15, 2021
Fast easy convenient!! Love it
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on January 15, 2021
It was fast and easy
Response: Thank you so much for the 5 star review! Published on January 15, 2021
Good website. Intuitive
Response: Glad you enjoy using the online portal! Published on January 15, 2021
Great pmt system
Response: Thank you so much for being a great customer! Published on January 15, 2021
easy to make payments or ask for extentions.
Response: Thank you for the feedback! Glad we can help! Published on January 15, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
