Payless Power Reviews
Read reviews from Payless Power customers
You guys take to much money. I won’t be with this company much longer and customer service sucks
Response: Thank you for taking the time to leave your feedback on this matter, Jovanie. We understand that you have concerns with your current billing and charges, and know it can be frustrating if you don't understand why you would receive these charges. Payless Power bills customers based on the amount of electricity they used, and if more electricity is used the higher the billing will be. A breakdown of your billing and the charges applied to it can always be reviewed via the My Account Portal at paylesspower.com If you need any further assistance on this, or any other matter, feel free to contact us at 1-888-963-9363 Published on February 10, 2025
So easy and quick responding! Thanks y’all!
Response: We appreciate the rating, and the review! Thank you for being a Payless Power customer. Published on February 07, 2025
I’m paying up to almost 12 dollars a day this is crazy seriously. I’m so not happy or satisfied with this company
Response: Hi Carmen, thank you for contacting us about this matter, Carmen. We understand you have concerns with the recent charges you have been receiving, and know that higher billing may be frustrating. Payless Power customers have access to a breakdown of their billing through the My Account Portal at paylesspower.com There, you can see what charges were applied to your billing. If you have any further questions with regards to this or any other concerns, you can reach us at 1-888-963-9363 Published on February 07, 2025
Love y’all, hope my payments stay low
Response: Thank you for the rating! Payless Power is please to provide customers like you with reliable and affordable pre-paid electricity services. Published on February 07, 2025
I have been a customer for many years and I find your business straight forward and easy to keep up with. I find that the daily usage alerts help me to budget and shows me in real time when I need to cut down on my electric usage. It’s a good way to keep my bill in check without a big surprise at the end of the month.
Response: Thank you for leaving us with your high rating and your kind regards for our services! Payless Power is pleased to provide you with affordable and reliable electricity services you know you can rely on, and we look forwards to your continued patronage. Published on February 07, 2025
Very convenient, easy to manage and reasonable to deal with…. I’d recommend to family and friends.
Response: Thank you for the review of our services, Christina! Payless Power always aims to provide customers with reliable electric services. Published on February 07, 2025
Wwwwwwwwwwwwwwwwwwwee
Response: Thank you for the high rating! Published on February 07, 2025
Very quick and accurate. Love the daily texts showing balance so I know when I need to add more to keep active service
Response: We appreciate you for taking the time to leave your rating! Thank you for being a Payless Power customer. Published on February 07, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a “Blocked for Fraud Prevention”, then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
I wish There was better education on the browser. It seems that I always get an error of fraud saying that I have out on my end. The agent never explained it will help me go through the correct way.
Response: Thank you for taking the time to leave us with your feedback, Queara. Payless Power recognizes how crucial it is for customers to access their accounts via the My Account Portal, and we want to assist you with this issue. If you are receiving an error advising you of a "Blocked for Fraud Prevention", then we recommend that you go to the privacy settings of your web browser and clear the stored cache and cookie data it saves. If you need further assistance with this matter, or anything else, please reach out to us at 1-888-963-9363 Published on February 06, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
