Payless Power Reviews
Read reviews from Payless Power customers
Easy to manage and use, efficient website and call center .
Response: Thank you for the high rating! Payless Power is always there to provide you with affordable and reliable electricity services. Published on February 10, 2025
This company doesn’t give me the headache that other electric companies do. I would really recommend Payless power
Response: We appreciate the feedback and the rating, Bertha! Payless Power is always pushing to provide the best electricity services for its customers. Published on February 10, 2025
Not as good as I thought. Disappointed
Response: We appreciate you for taking the time to leave your feedback, Krystal. If you have any questions or concerns about your services, you can reach out to us at 1-888-963-9363 Published on February 10, 2025
Love this company
Response: Thank you for the high rating, and the kind review! Published on February 10, 2025
So far it’s ok. We will see in the coming week.
Response: Thank you for leaving your feedback! If you have any questions about your services, feel free to contact us at 1-888-963-9363 Published on February 10, 2025
You actually pay for what you use and nothing more.
Response: Thank you for the high rating, Jamel! Published on February 10, 2025
I love the direct pay it’s fast and easy and very dependable
Response: Thank you for the high rating! Payless Power is pleased to provide you with reliable and affordable electricity services. Published on February 10, 2025
Very accommodating
Response: Thank you for the rating! Published on February 10, 2025
I’ve been receiving random extra charges.
Response: Thank you for reaching out to us about this, Odessa. We understand your concerns with additional charges to your billing, and we know it can be stressful if you don't understand what these charges are for. Payless Power customers can always review a breakdown of their daily billing via the My Account Portal at paylesspower.com This breakdown will list what charges were applied to your billing on that billing day. If you have any further questions, please reach out to us at 1-888-963-9363 Published on February 10, 2025
Your electricity is a little high about $8.00 a day for a single person who is gone all day and heat set on 70 and ac on 79. Also, you charge more if I don’t make a $75.00 payment each time. That’s ridiculous. Will look for better options.
Response: Hello Leslie, and thank you for taking the time to contact us with your feedback and your concerns. We understand you may have some worries about your daily billing that you receive, and understand that you may be frustrated if you do not understand your billing. Payless Power bills it's customers based on the amount of electricity their home has consumed, and a higher usage amount leads to a higher billing price. Keep in mind, when using either your heating or AC units, that they should not be set on any automatic settings and should be manually tuned off, as they will run even if you are not home should you set these on an auto-setting. The weather affects how your appliances are used as well, with cold weather especially causing any kind of usage spike should you utilize your heater. Regardless of your appliances, customers can always review their home's consumption at the smartmetertexas.com website, as it will break down your usage into 15-minute intervals. Finally, we charge a $4.95 Payment Processing Fee for all payments below $75, with said fee being split into $0.99 installments across 5 days, as opposed to one lump sum. You can avoid this fee by paying the $75, or you have the option to enroll the card into automatic payments. If you have any further questions or concerns, you can reach out to us at 1-888-963-9363 Published on February 10, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
