Payless Power Reviews
Read reviews from Payless Power customers
Won’t recommend they don’t help when you need it they we cut your power with kids at house there more interested in money there expensive nothing cheap just horrible avoid the hassle go somewhere else they full of excuses when you need help all they say it’s unfortunately we can’t help you that all so we change company a soon as possible
Response: Mr Montemayor. Your comments state that you feel like Payless Power will not help you and is just interested in your money. Its not a good thing to feel this and if you are under financial pressure it can seem like the whole world is against you… or at least your electric company. I think we have all been in this position at one time or the other and it can be frustrating . But if you take a step back you will see that this is far from the truth. Payless Power has worked with you extensively since the start of the pandemic and protected your account against disconnection throughout the spring, summer and most of the fall. During that time we reworked your deferred payment plan nearly a dozen times even though you were unable to meet the new terms. We most recently change the repayment schedule again to make it more manageable for you . I can confidently say that Payless Power has tried to be major lifeline to your family for many many months. Still, our options are not limitless. It’s been a tough year for everyone and we will continue offering you the assistance that we extend to all of our customers so that you have the best chance possible to make it through 2020. Published on December 02, 2020
It was easy! Very practical
Response: Thank you Robert for feedback it's greatly appreciated. Published on December 01, 2020
Great service bro
Response: Thank you for being a great customer! Published on December 01, 2020
Easy and quick way to make payments. The process is super convenient for those work long odd hours.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on December 01, 2020
New to service so far so good
Response: We look forward to having you as a new customer! Published on December 01, 2020
Great so far. I like that I get a text letting me know my balance, etc.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on December 01, 2020
I currently have two places with Payless power been with them for a while and I recommend them all the time
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on December 01, 2020
Very satisfied with my service.
Response: Thank you so much Robert for sharing your service experience! Published on December 01, 2020
When I will receive the service?
Response: Asende, For new service general time frame is within 4-6 hours depending on the workload. Please contact us at 888-963-9363 for anymore questions or concerns. Published on December 01, 2020
Fast easy and reliable as always
Response: Thank you so much for sharing your service experience! Published on December 01, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
