New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Pmnt process is SUPER easy!
Response: Glad you enjoy using the online portal making everything simple and able to see your account in more detailed format. Published on August 05, 2021
It was simple and easy
Response: Thank you for sharing your service experience! Published on August 05, 2021
I love the way everything is real easy to do .
Response: Glad we can make your service experience easy and convenient as possible. Published on August 05, 2021
Great plan fast service, affordable as well
Response: Thank you for the 5 star review! Published on August 05, 2021
Need help and or reduction in cost of power.
Response: Thank you for reaching out. Would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on August 05, 2021
They change your rates without notice. Rip off!!!!
Response: Mr, Washington- Thank you for reaching out. Payless Power has not changed the rate of your plan. The amount of usage consumption has increase in your home. This could be the A/C that is constantly running due to the temps we have been experiencing here in Texas. We will be happy to go over this issue with to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on August 05, 2021
IT SEEMS OK SO FAR
Response: Thank you for the feedback it's greatly appreciated! Published on August 05, 2021
It was very easy and all
Response: Thank you so much for the feedback it's greatly appreciated! Published on August 05, 2021
Great and user friendly!
Response: Thank you for being a great customer! Published on August 05, 2021
Called in about an issue, customer rep. was kind and patient. Took care of problem and actually resolved credit from old account to new account that I didn’t know about. VERY PLEASED with Payless customer service!!!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on August 05, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
