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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love this idea and how easy it is!
Response: Glad we can make your service experience easy as possible! Published on September 08, 2021
This was easy and convenient
Response: Thank you so much Donald for sharing your service experience! Published on September 08, 2021
Very good company
Response: Thank you so much for the 5 star review! Published on September 08, 2021
Very simple to pay
Response: Thank you for sharing your service experience it's greatly appreciated! Published on September 08, 2021
Not worth a darn, my bill went from 79$ to -135$ in a day! Now my electric is getting turned off
Response: Mr Roberts – Your comments state that you received a large unexpected charge that depleted your balance and but you in danger of being disconnected. That’s a big deal and is not a good situation for you or any customer. The good news is that I can confirm you were not disconnected and we were able to assist you with the charge when you called in. As should have been explained to you, the charge was due to the fact that your account had actually only been charged around .12 per day for a lengthy period of time. While that was probably pretty encouraging at the time, this was incorrect and the error was eventually correct which resulted in a large charge. Thankfully we were able to spread most of those charges out at the payback rate of $1 per day to minimize the impact on you. If you would like to pay this payment plan off early please call us at 888 963 9363 and we can assist . Published on September 08, 2021
Never had any trouble paying bill…except the time i totally forgot…but yall got it turned on very promptly after payment. I like how I can see how much electricity i use daily and monthly. I can see how I can cut down on usage in black and white…thanks!
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers! Published on September 08, 2021
Very easy to pay
Response: Thank you Karla for the feedback it's greatly appreciated! Published on September 08, 2021
The daily usage update are great! Reliable and transparent.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on September 08, 2021
Great service wonderful relationship I always send referrals thank you for your work
Response: Thank you for being a great customer! Published on September 03, 2021
Very easy to sign up for service, thanks
Response: Glad we can make your service easy as possible! Published on September 03, 2021
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
