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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great payment notification and submission process.
Response: Thank you for being a great customer! Published on August 19, 2021
It’s simple and easy
Response: Thank you for the feedback it's greatly appreciated! Published on August 19, 2021
Easy to use and I love the ability to pay as you go!!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on August 19, 2021
Really good service. I had service the entire time during the snowstorm in Texas. The customer service representatives are always friendly and helpful when I call in. The only downside is that with a prepaid account they disconnect your service as soon as you are negative which you don’t know until the day of. It would be nice if it could be extended to the next day. With me it’s not money it’s time and I don’t do contracts at these kinds of businesses.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on August 19, 2021
Payment plans and extra time for payment available. Service is also restored quicky when forgetful …
Response: Thank you for sharing your service experience! Published on August 19, 2021
Very easy to pay on line.
Response: Thank you so much Destiny for the feedback it's greatly appreciated! Published on August 19, 2021
THANK YOU FOR MAKING THIS SO EASY FOR ME AND MY FAMILY
Response: Thank you Cesar. We are always happy to help ???? Published on August 19, 2021
Very efficient! Quick and easy.loved it!
Response: Thank you so much for the 5 star review! Published on August 19, 2021
Reasonable priced, and will work with you if you having hard times and need extensions , great customer service. I recommend to everyone I know
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers. Published on August 19, 2021
Payment process was straight forward and easy.
Response: Glad we can make your service experience easy as possible! Published on August 19, 2021
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.