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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Super easy to setup and get power started
Response: We look forward to having you as a new customer! Glad we can make your service experience easy as possible! Published on October 15, 2021
Easy to use, set up in a few minutes.
Response: Glad we can make your enrollment process easy as possible! Published on October 15, 2021
Your rates are too expensive for power to go. The company charged way more than promised. Although your app does it make it very easy and simple. It is good for my Air BNB but as far saving goes I would be better off with a traditional provider.
Response: Ms. Bolden, You comments state that Payless Power’s rates seem too expensive and that you are being charged more than advised. You use the service to power your Air BNB rental and the App is convenient but from a cost perspective you would be better off with traditional service . After reviewing your account I think I see the issue and can definitely see where you are coming from. A supervisor will contact you today to discuss and outline some options for you. You can also call us at 888 963 9363 anytime you need assistance or have a question. Published on October 15, 2021
Fast connect and great rates
Response: Thank you for being a great customer! Published on October 15, 2021
Thank you very much !! a little confused about the 99 cents part. they advised on ph no longer do it that way. To say the least I was/am very thankful for your professional and kind service, above and beyond, provided to me. I appreciate so very much the extension, and working with me to get my account paid. Thank you again !!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on October 15, 2021
GOOD AND EASY WAY OF PUTTING LIGHTS ON TO YOUR HOUSE
Response: Glad we can make your service experience easy and convenient as possible! Published on October 15, 2021
Knowing how much my home is using each day is great. & honestly it’s cheaper than reliant. Over all yes I’m happy with the services.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on October 15, 2021
Easy to make payments
Response: Glad we can make your payment method easy as possible! Published on October 15, 2021
Very good and easy service to use i reccomment to everywhere
Response: Thank you so much for all the recommendations it's greatly appreciated! Published on October 15, 2021
So far , very user friendly !
Response: Thank you Jill for sharing your service experience! Published on October 15, 2021
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.