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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
thank you for making this easy.
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on April 22, 2022
Im not Im not understanding what y’all are doing, I was given $20 towards my negative bill and paid the $20 back in a day or two and was told even though I paid back my account is on hold because I didn’t call in and tell y’all that Im paying the $20 I don’t think it’s right and now I have to get my lights disconnected because I’m not allowed an $20 extension even though I paid it back
Response: Mr. Reed- Your comments state that you accepted a deferred payment plan and feel that you paid it off in full shortly thereafter, presumably by making a payment. Now you are confused why there is still a switch-hold on your account. It is not a good thing when there is a misunderstanding of this type and we realize how frustrating that can be . A supervisor will call you to review your account and determine what options we have to rectify your issue. You can also call us at 888 963 9363 for immediate assistance . Published on April 18, 2022
FAST AND EASY SIGN UP
Response: Thank you so much for the 5 star review! Published on April 14, 2022
So easy to get electricity without any of the hassle! Pay money, get power.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on April 14, 2022
So easy to use and keep track of your electrical expenses.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on April 14, 2022
I’m saving more money through Payless Power than I was with another major provider.
Response: Thank you for rating us! We are proud to meet your expectations. Published on April 14, 2022
Best Electric Company I’ve ever used! So much better than the competitor that we (Texans) were all stuck with for so long. I’ll never go back to “those other guys”.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on April 14, 2022
It was a fast and painless process. So far no complaints here. I do wish we could make payments under $20 but at the same time I appreciate the service.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on April 14, 2022
Thank you I am happy with your company
Response: Thank you so much for the feedback! Published on April 14, 2022
easy to connect and I really like
Response: Thank you for the 5 star review! Published on April 14, 2022
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
