THIS ELECTRICITY COMPANY IS GOOD STRICTLY FOR CONVENIENCE. IT IS EXPENSIVE. I PUT $75.00 ON MY ACCOUNT ON FRIDAY MORNING. MY FAMILY AND I WENT OUT OF TOWN FOR THE WEEKEND AND BY WEDNESDAY, I RECEIVED A TEXT INFORMING ME THAT MY BALANCE WAS LOW AND NEEDED TO BE PAID BEFORE SERVICE GOT INTERRUPTED. NEEDLESS TO SAY, I AM CURRENTLY LOOKING FOR A NEW ELECTRICITY COMPANY.
Response: Brian, Thank you for commenting. We do apologize for your experience we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on February 13, 2019
5 Stars with reservations since I’ve never used this service before and the need of no contract is a plus for me because it will only be used to show an apartment and nothing else.
Response: Thank you Victor for rating Payless Power 5 stars! Published on February 13, 2019
I would like for this company to offer monthly light services. And also try to incorporate the deferment plan into the monthly light plan for us valued customers. Really try to consider the thought. Thanks
Response: Tashiana, Thank you so much for your feedback it's greatly appreciated. We are working on getting Post-Paid service started once we do have an exact launch date we will of course let our customers know! (: Published on February 13, 2019
Great customer service!
Response: Thank you for being a great customer! Published on February 11, 2019
I love the service here and it’s so much cheaper than what i was paying before.
Response: Thank you Shana for the awesome feedback! Published on February 08, 2019
I love how I get a message every morning letting me know my balance! And adding more money is quick and easy.
Response: Happy we can provide you all the tools needed to make your experience here at Payless Power easy and convenient as possible! Published on February 08, 2019
Good to know daily usage of power..helps alot with saving energy.
Response: Thank you for the 5 star review! Published on February 08, 2019
I Just love saving money on Electricity My room mate was paying 350.00 dollars a month through Reliant Energy never again. Ty Sincerly Stephanie Crossett 2/4/19
Response: Stephanie thank you for the awesome 5 star review(: Published on February 08, 2019
I love the daily balance updates. It helps me stay current and on budget.
Response: Glad we can provide you the tools to help manage and save on your usage. Published on February 08, 2019
So easy to work with. Fast Easy Convenient. Love Payless Power
Response: Thank you Robin for the 5 star review! Published on February 08, 2019