Payless Power Reviews
Read reviews from Payless Power customers
I feel that my rate is significantly higher than what my contract states. I don’t understand why I pay so much for the small amount of wattage that I use.
Response: Thank you for taking the time to leave your feedback on this matter, Marilyn. We understand you have concerns with your current plan and billing, and know it can be frustrating if you do not understand the charges you are receiving. Customers can always review their current plan on the Electricity Facts Label via the My Account Portal at paylesspower.com This document will show you the details of your current plan, including price per kWh used, as well as the daily charge and any Early Termination Fees. Our 6 and 12-month plans are fixed rate, meaning your charge per kWh from Payless Power does not change. Keep in mind that for you can also see a breakdown of your billing via the My Account Portal, which lists any charges you received for your daily billing. If you have any further questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
Very reliable , customer service is always helpful and very manageable
Response: Thank you for reviewing our services, Antonio! Payless Power is proud of the convenience and affordable electricity services it can provide to customers like you. Published on February 17, 2025
I like the convenience.
Response: Payless Power appreciates you for taking the time to rate and review your services. Published on February 17, 2025
Really low rate an average of 3-4$ a day!
Response: Thank you for rating and reviewing Payless Power! We are proud to provide our customers with affordable electricity services. Published on February 17, 2025
That was simple. Straight forward energy billing website. I keep my account loaded and my lights stay on! When I need to refill they’re right there. Even nice enough to suggest how much to load up with. 10/10
Response: Thank you for taking the time to review Payless Power! We're thrilled to hear that you enjoy our affordable and convenient electricity services. Published on February 14, 2025
Great service. They work with you when you need it.
Response: Thank you for rating Payless Power! Published on February 14, 2025
TRASH COMPANY.CHARGES ARE TOO HIGH
Response: Thank you for taking the time to leave your feedback on this matter, Joshua. We understand you may have some concerns about your recent charges and billing, and know this can be a frustrating topic. Payless Power bills it's customers based on the amount of electricity they use. If your home consumes more electricity, the higher charges you may see on your billing. This is especially true during the summer and winter months, where customers historically use more power than they typically do. Your billing and charges can be broken down at the My Account Portal at paylesspower.com If you have any further questions, please call us at 1-888-963-9363 Published on February 14, 2025
I love this plan, it’s super convenient
Response: Thank you for reviewing Payless Power! We are glad to provide you with efficient and reliable electricity services you can love! Published on February 14, 2025
Works great smooth fast process thank you.
Response: Thank you for reviewing Payless Power! Published on February 14, 2025
Love it awesome service, I’m able to pay weekly and that helps
Response: Thank you for rating Payless Power! We are pleased to provide you with electricity services that you can love. Published on February 14, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
