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Payless Power Reviews

Read reviews from Payless Power customers

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My service was cut off I paid and it still not on

Response: Ms Patterson – You comments state that you paid to have your power reconnected but it had not been restored at the time you wrote your review. Any delays can be extremely frustrating when it comes to restoring power. Our records show that you were able to contact us last night and your power was restored in about 3 hours. Please note that with remote meters , the normal time is within 2 hours however this can be delayed after hours as Oncor doesn’t not have the same staffing resources as they would during the day. If an order has to be processed manually additional time may be needed. Luckily, it appears that your power was restored without an lengthy delay. 888 963 9363 Published on May 03, 2023

Love this service

Response: Thank you so much for the feedback it's greatly appreciated! Published on April 25, 2023

Great services!!!!!

Response: Thank you for being a great customer! Published on April 25, 2023

Perfect economic

Response: Thank you for the 5 star review! Published on April 25, 2023

Super easy to connect!

Response: Thank you so much for the feedback it's greatly appreciated! Published on April 25, 2023

Easy to Use and online setup

Response: Glad we can make your service experience easy as possible! Published on April 25, 2023

Great Customer Service

Response: Thank you for being a great customer! Published on April 25, 2023

it`s as easy to pay as possible.

Response: Glad we can make your payment method easy as possible! Published on April 25, 2023

It is the easier process ever! Smooth and fast.

Response: Thank you so much for the feedback it's greatly appreciated! Published on April 25, 2023

So far it has been easy to use and reload

Response: Thank you so much for the feedback it's greatly appreciated! Published on April 25, 2023

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023