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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
great service, when i called i was satified with the service they gave me
Response: Thank you Victor for being a great customer! Published on March 15, 2024
easy and fast and appreciate the updates
Response: Thank you so much Akil for the feedback it's greatly appreciated! Published on March 15, 2024
I have never been more happy with an electric company as I am with Payless Very convenient and works for my family! I never have to worry about my lights being turned off like I did before! Balance and usage text every morning keeps me informed!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on March 15, 2024
Very easy to manage and keeps you updated!
Response: Glad we can help you manage & keep up with your usage! Published on March 15, 2024
I love this company I am happy with my electric company
Response: We appreciate having you as a customer! Published on March 15, 2024
Very easy to use system..thank you
Response: Thank you so much for choosing us to be your provider! Published on March 15, 2024
Fast service hope the light installation is also fast
Response: We can get services connected within 4-6 hours! Published on March 15, 2024
Excellent service!! Fast and easy!!!
Response: Thank you so much for the feedback! Published on March 15, 2024
i love this company
Response: Thank you so much for the 5 star review! Published on March 15, 2024
Love how quickly they turn the power on and the customer service is great as well would recommend!
Response: Thank you so much for being a great customer! Published on March 15, 2024
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
