Payless Power Reviews
Read reviews from Payless Power customers
I love this light company. I get messages everyday on my usage and updates every hour. I would definitely recommend this company to anyone looking for a great light company.
Response: Thank you for rating us! We are proud to meet your expectations. Published on May 20, 2022
I love this company they work with you and I really try to help and they have great customer service best electric company I had used in 40 years
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on May 20, 2022
Like that it was simple and easy!
Response: Thank you for the 5 star review! Published on May 20, 2022
It was an Easy set up, hopefully this is a great company I can stay with
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on May 20, 2022
Thank you so much
Response: Thank you for rating Payless Power! Published on May 20, 2022
I just sent you guys a message about my electricity I’ve already paid it over an hour ago and it has yet to be turned on what is going on why have I not been restored service yet
Response: Mr Garcia- Your comments state that you paid to reconnect service after hours and were still awaiting service to be restored . This is not a good thing , especially when the Texas heat is in play. I don’t blame you for losing patience. Our records show that your service was restored 1 hour and 50 minutes after the reconnection order was submitted. Please note that most reconnection orders are completed within two hours unless the meter cannot receive and respond to a remote signal . I am glad that this was not the case for you and that your service was restored within the quoted timeframe. If you have any questions after hours you can send an email message to us until 9:00 PM at www.paylesspower.com Published on May 19, 2022
Just switched to this company my balance is $44 and here I am sitting in a dark apartment with the temp in the 90s called they are closed , messaged them no response, my son has asthma and we have no AC I’m so confused tried logging in says my account is inactive! How I just switched to this company Thursday! Tried to add more money and arill no power I literally don’t know what to do
Response: Ms Pacheco- Your comments state that you paid to start service put have no power. Its hot and you have a child with asthma and you don’t know what to do. This is a critical situation and we have been trying to reach you. There is a switch hold on your address from your previous provider. A supervisor has been trying to call and email you in order to advise what is needed to complete your enrollment. Call us at 888 963 9363 for assistance. We are here from 8:30 AM CST to 5:30 PM CST Mon- Sat. Published on May 19, 2022
They suck. 60 dollars worth of lights in 5 days.
Response: Mr Williams- Your comments state that you are angry due to being charged $60 worth of electricity in your first week. Understanding how much power is used at your home on a daily basis can be quite shock to customers who are new to daily billing . That’s not a good thing and the concern is very understandable . One of the benefit of our service is that you can get better insight into what the power consumption is daily , what is consuming power and ways to reduce your cost. Call us at 888 963 9363 and a supervisor can go over your billing and also how you how to confirm the accuracy of your billed readings . 888 963 9363. Published on May 19, 2022
I’m a new customer and so far I’m very happy tht i chose this company so i would definitely tell you this is who i would choose.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on May 14, 2022
I am satisfied with my service experience
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers Published on May 14, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
