Payless Power Reviews
Read reviews from Payless Power customers
everything its easy and fast
Response: Thank you so much for sharing your service experience it's greatly appreciated! Published on September 12, 2022
Really provide a solution to any concerns
Response: Thank you Adriana for sharing the feedback! Glad we can help! Published on September 12, 2022
This is to difficult to use I tried to make a payment an I had to get an extension because they wanted to make me pay more then the amount I was intending on paying
Response: Ms Wright- You review states that the service is difficult to use because the payment system would not accept the amount you wanted to pay and instead asked for more. The service can be surprising for some new customers who are not completely familiar with the terms of service. But hopefully, once you understand the basics you will find it convenient and easy to use. The automated system will always inform you of the minimum payment required but there are 3 basic rules to consider. The first is that the smallest payment the system will ever accept is $20.00. The second is that if your account balance is negative with the power on or disconnected, then you must pay at least $20 + the negative balance. This is because as a pre-paid service you must have funds on the account for future service. Please call us with any other questions you may have about how the service works. You can also review the FAQ section on www.paylesspower.com Published on September 12, 2022
Ezpz this service slaps
Response: Thank you so much for the 5 star review! Published on September 12, 2022
Horrible light company wish I could switch over even after been with them for 5 years I get no credit they don’t work with you at all would not recommend to no one it’s best to pay that high deposit on a month to month light company than given your money to payless power that 100 deposit you could have put on that other light company you will use that in 1 week with payless power..!!
Response: Ms Gasaway- You review states that even though you’ve been with Payless Power for 5 years you wish you could switch because the Company will not work you and Payless Power costs more than a month to month provider even though we do not charge deposits. I’ve reviewed your account and definitely understand why you would be frustrated. You have been our customer for a long time and we thank you for that. We have done our best to support your needs over the years and helped you get through some major challenges. We do offer more assistance options than about any other electric provider around but unfortunately this options are not limitless Call us at 888 963 9363 for information regarding external assistance with your bill. Published on September 09, 2022
Thank you, it was easy as a foreign person.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on September 09, 2022
My service was just meant to be temporary, but now I’ve been with PayPower a year. The service is very easy to use and they send daily updates on your usage. I would highly recommend using PayPower at the start of a lease if not the whole duration.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on September 09, 2022
Very good company!!!
Response: Thank you so much for the 5 star review! Published on September 09, 2022
very easy to use and clear on payment directions thanks
Response: Thank you for sharing your service experience it's greatly appreciated! Published on September 09, 2022
Very easy and convenient
Response: Glad we can make your service experience easy as possible! Published on September 09, 2022
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
