Payless Power Reviews
Read reviews from Payless Power customers
Easy way to have energy quickly and efficiently
Response: Thank you for the rating, Francony! Published on January 16, 2025
🙏🏻🫶🏻
Response: We appreciate the five star rating! Published on January 16, 2025
This company is not helpful at all.
Response: Hi Raganeka, and thank you for contacting us about this matter. If you need assistance from us, you can contact us at 1-888-963-9363 for help from one of our live representatives. Published on January 16, 2025
It’s too expensive
Response: Hi Yosbanys. If you have any questions about pricing and billing, please call us at 1-888-963-9363 Published on January 16, 2025
Rip off I can’t wait to switch companies
Response: Hello Casey, and thank you for reaching out today. It's unfortunate that you are not satisfied with our services. If you need assistance or have questions, you can call 1-888-963-9363 to speak with a live representative for your concerns and your inquiries. Published on January 16, 2025
It’s real bad service, it’s too much expensive. They charge you a lot of . Stay a way from this company.
Response: Hello, Khadija. We understand if you are frustrated with your services, especially in regards to the charges you receive. If you have any questions or concerns, please contact us at 1-888-963-9363 for further assistance. Published on January 16, 2025
I don’t want to pay a dollar a day for nothing, Looking for another light company right now
Response: Hi Derrick! If you are having concerns with your charges, you can freely view a breakdown of your charges on the My Account Portal, where you will see exactly what charges were applied to the account. If you still have concerns, please reach out to us at 1-888-963-9363 Published on January 16, 2025
Though I don’t like having to pay every 4 days or so in advance for my Electricity Service and still think my rates are too high per klwh because my bills are running over $150 a month while I’m practically sitting in the dark at home 24/7 because I’m Elderly/Disasbled, the payment process has been relevantly easy through my text message and email notices without having to download the App so far. Now if only I could get my rates reduced because I’m on a fixed income and unable to survive from month to month and my total bill to around $75 I’d be a very happy customer and would continue with Payless Power indefinitely. Thank you for your assistance in this matter. Sincerely, Michael J Schumann
Response: We appreciate taking the time to reach out to us, Michael. We understand that living on a fixed income can make is a difficult situation, and if you have concerns for your billing, usage, or for assistance with your account, feel free to reach out to us at 1-888-963-9363 Published on January 16, 2025
They eat A LOT OF MONEY UP!!!! I pay more with them than a regular bill
Response: Hi Harley, and thanks for reaching out. We know that your billing is critical to address, and we'd be happy to assist you. Billing information is always readily available on the My Account Portal, and if you have further questions, you can call us at 1-888-963-9363 Published on January 16, 2025
Y’all be having me pay extra when I don’t be using my lights
Response: Hi Lamarion, and thank you for contacting us. I understand that your issue with your billing is important, especially if you feel you are being overcharged. You can always review your billing online via the My Account Portal, which lists what you sort of charges were applied on each daily bill. Should you have further questions or concerns with your billing and your charges, you can call us at 1-888-963-9363. Published on January 16, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
