New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
Great service quick reconnecting give you a break down of paying the reconnection fee
Response: Thank you for the rating! Published on January 17, 2025
Great easy. Love the process
Response: Thank you for the rating! Published on January 17, 2025
Everything is all good
Response: Thank you for the rating! Published on January 17, 2025
Enjoy my services!
Response: Thank you for the rating! We are pleased you enjoy our services. Published on January 17, 2025
Great customer support and service should be open on wknds
Response: Thank you for your rating and your feedback, Brittany! We know having a live representative available is important, however the hours to contact one is from 9AM to 5PM, Monday through Friday only. The good news is we do have after hour emails available! These are available: 5:00 PM to 9:00 PM Monday thru Friday 9:00 AM to 5:00 Pm on Saturday 11:00 AM to 8:00 PM on Sunday Published on January 17, 2025
Love to use Payless power. Helps me out with budgeting my energy
Response: Thanks for the rating! We are glad we can help make budgeting your energy easier! Published on January 17, 2025
Fantastic service wow!
Response: Thanks for the rating! Published on January 17, 2025
Would highly recommend this company easy payments and there fast
Response: Thanktp [ you for the high rating, we're happy to provide you with quick and efficient services! Published on January 17, 2025
Easy to use, a little expensive compared to others, but all over great experience.
Response: Thanks for the rating and for your feedback, Kristy! We appreciate that you can find convenience in our services. If you do have any billing concerns, you can contact us at 1-888-963-9363 Thank you for being a Payless Power customer! Published on January 17, 2025
Very easy to work with and keeping you updated about usage.
Response: Thank you for the rating! Published on January 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
