I think the service is good for people aren’t able to pay a lot of money on light and able to pay what they can makes things a lot easier for some people. Great customer service. At least the ones I have encountered with.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 05, 2020
I’m looking forward to the great savings
Response: Thank you Jonie for the feedback it's greatly appreciated! Published on March 05, 2020
The service is awesome Thank you
Response: Thank you for being an awesome customer! Published on March 05, 2020
My bill is going high, please someone should look into it otherwise I will switch to another service provider. Thanks
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on March 04, 2020
I use to pay for what I used, now I have to pay whether I use energy or not. $3/day is alot for not using any power. Not happy with this new change. I do like the automaticity of the service, how I can pay for it from my phone and its immediate.
Response: Chrsitina, thank you for commenting. We do apologize for the experience. The Plan that we offer is for customers who use between the normal usage to very high usage. This includes the first 17 kwh in the daily fee, also will save you money during the high usage months. For a low usage customer you will be able to budget because you know how much it will cost on a daily or monthly basis. For any questions or concerns please contact us at 888-963-9363. Published on March 04, 2020
Love that I cam keep up with how much is in there. It’s very affordable and I have already gotten family members to make the switch.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on March 02, 2020
Super easy to set up and get started! Website is easy to navigate and very user friendly.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on March 02, 2020
Very easy to do
Response: Thank you so much for your great review! Published on March 02, 2020
Sign up was easy
Response: We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on March 02, 2020
Great communication easy to add money
Response: Thank you so much for your great review!...We thank you for being a loyal customer! Published on March 02, 2020