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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Website is very easy to navigate, instruction and command so straightforward which allow for a very convenient and nerve relieving service experience (i kno alot of frustrated customer stories)
Response: Yleizah, thank you so much for rating and reviewing Payless Power! We're always pushing to provide excellent customer service to our customers. Published on January 30, 2025
Good service thank you
Response: Thank you for the 5 star review Mirian! Published on January 30, 2025
So great and give you daily usage updates to keep track of your use and when you need to make a payment! Best decision ive made so far. Thank you Payless Power
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 30, 2025
Excelente servicio mil gracias
Response: Muchas gracias por su commentario, y gracias por darnos 5 estrellas! Published on January 30, 2025
Very easy to pay your bill & they turn your power on within 30 minutes of making a payment!
Response: Thank you for your review, we appreciate your business. Published on January 30, 2025
Your company provides an excellent customer service experience. Customers facing challenging times are permitted to make payment arrangements and can even receive credit on their account.
Response: Thank you for rating us! We are proud to meet your expectations and appreciate your loyalty. Published on January 30, 2025
Hurry up and turn on my light.
Response: Thank you for the 5 star review! Published on January 30, 2025
Great service I love the service
Response: Thank you for the 5 star review! Published on January 30, 2025
Great service no extra unnecessary
Response: Carlos Thank you for rating and reviewing Payless Power! We're always pushing to provide excellent customer service to our customers. Published on January 30, 2025
Very Convenient
Response: Thank you for rating us! We are proud to meet your expectations as we truly aim as high as possible to do right by our customers Published on January 30, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
