New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Makes electricity so easy
Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on January 30, 2025
I work at a leasing office I always refer this power company
Response: We appreciate the rating and review! Thank you for your referrals! Published on January 30, 2025
Great tracking digital daily usage
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 30, 2025
Love the everyday text that keeps me updated where I am with my bill. And the alerts when my account is low really helps. Customer service is always so helpful when I call in as well. Thank you for all you do.
Response: Thank you for your 5 star rating Lynne, we strive to provide excellent customer service to our customers. Published on January 30, 2025
Great service has been great since I started t service
Response: Thank you for your review, we appreciate your business. Published on January 30, 2025
It’s and excellent company when u need on
Response: Thank you for the 5 star review! Published on January 30, 2025
Great Company for an emergency affordable electricity.
Response: Thank you for rating us! We are proud to meet your expectations. Published on January 30, 2025
Always there to help me
Response: Thank you for your 5 star rating, we strive to provide excellent customer service to our customers. Published on January 30, 2025
So far having Payless power as my electricity company is awesome. I appreciate the daily text reminders of my current balance and the ease of making payments online is great. I definitely recommend anyone to get Payless power.
Response: Thank you for your review Shaquilla. We are happy to be your retail electric provider! Published on January 30, 2025
I really like that making a payment is so easy.
Response: Thank you for the 5 star review! We are happy for you be part of the Payless Power Family! Published on January 30, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.