Payless Power Reviews
Read reviews from Payless Power customers
Would recommend this service to anyone very dependable
Response: Thank you for the rating, Pamela! We're proud to be the electric provider that you can rely on! Published on January 21, 2025
Website is quick and easy to navigate. The text alerts are helpful.
Response: Thank you for the rating! Published on January 21, 2025
Good company easy to use. Love the alerts and the control I can have over my account to control my usage w performance.
Response: Thank you for the review! Making sure customers can keep track of their usage and billing is a key component to our services. Published on January 21, 2025
I absolutely love the service, I love how it helps me to be more mindful about how to conserve energy better. Payment is always easy and convenient, there’s no surprises or problems. I am grateful. This allows me to have a better understanding of my energy usage while keeping a hold on my financial goals. I wish everyone could use this company.
Response: Thank you so much for the high rating, Tamika! We at Payless Power always strive to provide convenient and affordable electricity services to customers like you. Published on January 21, 2025
Said no depositely and I had to put money on there in the hospital so I had to do it because my dog at home and then it’s prepaid why would I have a cancellation fee after 6 months that’s so stupid
Response: Hi Regina, and thank you for reaching out to us! We understand you may have concerns with your plan details, and may need clarifications on your services, which we would be happy to provide. Keep in mind that Payless Power is a prepaid electricity service, so we do not require a deposit like a post-paid (monthly billing) company. The initial payment that we require is your starting balance for your prepaid services. In regards to the Early Termination Fee, both of our 6 and 12 month prepaid plans are contracted plans with a $99 Early Termination Fee. This information is available via the Electricity Facts Label, provided to you on our My Account Portal at paylesspower.com If you have any further questions or concerns, feel free to reach out to us at 1-888-963-9363 Published on January 21, 2025
Too many hidden fees besides the $0.16 per kw hr ss it’s advertised but almost doubles due to “fees” lame
Response: Thank you for leaving your feedback, Jason! It's definitely important that customers have transparency with our services, especially with any fees that may be involved with their billing, and it's understandable if you're not pleased with any of the fees we charge. That being said, we advise customers of any potential fees upon enrollment as well as on the My Account Portal. These can also be reviewed on your Terms of Service. If you have any questions in regards to our non-recurring fees, you can contact us at 1-888-963-9363 Published on January 21, 2025
Good service excellent
Response: Thank you for the rating! Published on January 21, 2025
Payless power is a great Choice, if you are looking for a pre-paid electric company. The process was quick and easy. I had power the same day. The online payment system is also easy to navigate, daily udsage updates are helpful as well. Last but not least, the price is super affordable. I would highly recommend Payless power to anyone.
Response: Thank you for your high rating, Katherine! We always strive to offer customers like you affordable and convenient electricity services that you can rely on. Published on January 21, 2025
I’m thankful for the service you provide
Response: We're thankful for the high rating, and for choosing Payless Power to provide your electricity services! Published on January 21, 2025
Good company easy to use. Love the alerts and the control I can have over my account to control my usage w performance.
Response: Thank you for the review! Making sure customers can keep track of their usage and billing is a key component to our services. Published on January 21, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
