Fast easy and love the text updates
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 06, 2023
I love Payless I can control my light bill and if gets a little low I can put money as I go I love this
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 06, 2023
Very good customer service
Response: Thank you for the feedback it's greatly appreciated! Published on January 06, 2023
I think y’all service is really great Thank yall
Response: Thank you Jerod for being a great customer! Published on January 06, 2023
Good company to use
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 06, 2023
Heard about ur company I have a new born and really need heat emergency cut o
Response: Tyrone, We appreciate you choosing us to be your provider. We can get same day service connected, can take 4-6 hours or less depending on the work load. For any questions or concerns please contact us via email www.paylesspower.com or via phone 888-963-9363. Published on January 06, 2023
Very easy to navigate
Response: Glad we can make your online experience easy as possible! Published on January 06, 2023
I love Payless power so reasonable
Response: Thank you so much for the feedback it's greatly appreciated! Published on January 06, 2023
Response: Thank you for rating Payless Power! Published on January 06, 2023
I love the service and being able to control our usage but if I may make a suggestion on extension time. I feel we should have extension of 72 hours after we go into the negative because sometimes it run out a couple days before payday. Hopefully Payless power would grant us all this type of extension. Also, that when winter comes the rate of usage should slow down. I put 120 dollars on the 12th of December and it said I had 16 days remaining but now it’s the 18th and I’m in the negative because I try to keep the house warm for me and my children. Other than that I still love the company just hopefully they think of my suggestion for extension time. Thank you for the help and electric service .
Response: Gekima, Thank you so much for your suggestion it's greatly appreciated. Payless Power offers 2 types of extensions, Same day account protection till 8PM, and a deferred Payment Plan where a credit is applied to your account and this will give you an extension for a few days. Please call us at 888-963-9363 to learn more! Published on January 06, 2023
