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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I haven’t pay this bill by 8:00
Response: Thank you for your review. Please call us at 1-888-963-9363 so that we can better assist you. Published on January 30, 2025
Thank you for all you do. Great Customer Service
Response: Thank you for your 5-star review! We appreciate your loyalty and are proud to know that we meet your expectations. Published on January 30, 2025
It’s a very good service and easy to pay.
Response: We appreciate the rating and review! Published on January 30, 2025
Have been good to us for The past 6 months
Response: Thank you for your 5-star review! We appreciate your loyalty and are proud to know that we meet your expectations. Published on January 30, 2025
Fast and easy service n payments.
Response: Thank you for rating us! We are proud to know that we meet your expectations as we are always looking to improve our service Published on January 30, 2025
Every company should be as Payless. Convenient best customer service.Always available to help.
Response: Thank you for rating us! We are proud to know that we meet your expectations as we are always looking to improve our service Published on January 30, 2025
Need to go down on the daily usage due to the fact it’s a prepaid company. I also value the days when they give credit when needed.
Response: Thank you for rating us! We are proud to know that we meet your expectations as we are always looking to improve our service Published on January 30, 2025
Awesome and thanks
Response: Thank you for your 5-star review! We are proud to know that we meet your expectations. Published on January 30, 2025
I love the rates and how easy it is to access and work the App
Response: Thank you for your 5-star review! We are proud to know that we meet your expectations. Published on January 30, 2025
Great service highly recommended
Response: Thank you for your 5-star review! We are proud to know that we meet your expectations. Published on January 30, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.