Payless Power Reviews
Read reviews from Payless Power customers
Great! Customer service is fantastic and friendly!
Response: We're grateful to you for rating and reviewing us! Published on January 24, 2025
I love Payless power, never had any problems with them!
Response: Thank you for your rating! Published on January 24, 2025
I love how reasonable prices great customer service
Response: Thank you for rating us so highly! You know you can rely on Payless Power to provide you with affordable electricity services you deserve. Published on January 24, 2025
This is a good power company.
Response: Thank you for rating us, and for choosing to be a Payless Power customer! Published on January 24, 2025
LOVE USING THIS SERVICE….. NEVER HAVE HAD A PROBLEM SUNCE YSING THIS SERVICE…
Response: Thank you for rating us! We're happy to provide you with electricity services you know you can love. Published on January 24, 2025
Element services.
Response: Thank you for the high rating! Published on January 24, 2025
Good service! It was easy to talk to her and transfer everything over
Response: Thank you for rating us! We're always happy to provide convenient electricity services. Published on January 24, 2025
I love this method of payment and you know how much you need from texts and emails. Very simple.
Response: Thank you for the high rating! Published on January 24, 2025
Very easy to connect
Response: We appreciate the high rating! Published on January 24, 2025
I made a payment Friday and my service still not on. I have small kids. I trying calling them well apparently they closed on the weekend but can still receive a payment from you. I try calling again emailing still no luck. They don’t even have a standby person just for situations like this.. this is so unfair. We and my family are in the dark but I have made a payment. I have my receipts. And another thing I’m enrolled into text alerts and Payless power are deducting money from my account but my lights not on yet🤬🤬 this so wrong and frustrating. I have to throw out food just because of this lying thief company
Response: We appreciate you for contacting us about this issue, Brianna. Your comments state that you made a payment on Friday, but your lights were not reconnected and there was no person for you to speak to because Payless Power is closed on Saturday and Sunday. You also are upset because money was deducted from your account when the lights were off. Losing power can be incredibly frustrating so its understandable that you are angry. A review of your account does not show that a payment was posted Friday. We did receive payment on Saturday night, and we received confirmation that power was restored Sunday. We will be calling Oncor to see when power was actually restored. If there was a delay due to a technical issue, then we will reach out to you to discuss a credit. In addition, if you have receipts for a cash payment on Friday, please provide it to the supervisor who will be contacting you. If there was a delay with the payment posting, we will offer an additional credit. Please note that we do offer email support on Saturday and Sunday. You can reach us via email at www.paylesspower.com or through you My Account Portal. Finally, Payless Power bills 2 days in arrears so if a customer who is disconnect may still receive charges while the account is disconnected since those charges would be from two days prior. The service date is specified on your daily invoice, and you can also review this online. 888 963 9363 Published on January 24, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
