Customer service was very friendly and helpful when I was looking into getting electricity. After deciding to go with y’all, I noticed I’m saving a lot more. I like being able to add money to my account whenever without there being a set date. I also like the daily text updates. The site is very easy to use. Over all, I give a 5 stars.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on December 17, 2020
Awesome service would recommend to everyone!
Response: Thank you for the great feedback Joseph! Published on December 17, 2020
First time doing prepaid and I love it. I would definitely refer others.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on December 17, 2020
Very easy to pay. Don’t miss paying, they shut it off quick. They do help with extensions. Let them know if you need help.
Response: Thank you Kimberly. We are always happy to help ???? Published on December 17, 2020
Too expensive for prepaid plan, looking to switch to a different electricity company soon but if you prefer prepaid go for it .
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance. Published on December 16, 2020
Good experience
Response: Thank you for the 5 star review! Published on December 16, 2020
Great customer service
Response: Thank you for being a great customer! Published on December 16, 2020
Love the daily updates.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on December 16, 2020
Ease of use applying for service.
Response: Thank you Ida for the feedback it's greatly appreciated! Published on December 16, 2020
Payment process is simple. Cheap rate.
Response: Thank you Josh for sharing your experience using the online portal! Published on December 16, 2020