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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great Service and Very Convenient
Response: Thank you for being a great customer! Published on January 31, 2025
Good service recommended to everyone
Response: Thank you for the 5 star review! Published on January 31, 2025
Pretty easy to set up
Response: Thank you for sharing your service experience! Published on January 31, 2025
Excelente services
Response: Thank you for the 5 star review! Published on January 31, 2025
Great service for being prepaid. The young man that made sure my service was connected to the right address he is awesome. I really wish this company had way more people like him working. I’m only giving 5 stars because of him alone. If it wasn’t for him I would only give two and a half stars because the other guy and lady that I talked to wouldn’t listen to me and only wanted me to pay more money. I think the young man name is Steve or Steven Thank You Sir. Me and my family are grateful for you and your manger that also still in to help.
Response: Thank you for your feedback, Marcus. We are thrilled to hear that you were able to receive excellent customer assistance from one of our representatives. We always strive to provide customers with the assistance they need. If you have any further questions or concerns , please reach out to us at 1-888-963-9363 Published on February 05, 2025
Fast and convenient
Response: Thank you for the 5 star review! Published on January 31, 2025
It’s taking longer than expected to get them on
Response: Hi Steven for new service it can take between 4-6 hours to connect services. Published on January 31, 2025
I have had great service when I call and I appreciate the daily texts.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on January 31, 2025
Easy, fast and efficient!!
Response: Thank you Julian for the 5 star review! Published on January 31, 2025
I would strongly recommend, it’s more convenient
Response: Thank you Dawn for the Recommendations! Published on January 31, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
