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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good service just curious why I have to pay so often
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email or phone, so we can offer further assistance Published on February 01, 2025
Over billing,gave 40 bucks just yesterday and sucked all the money in a day
Response: Thank you for contacting us about your concerns, Zuhaira. We understand that you may be frustrated with your current billing, especially if you are quickly reaching a negative balance. We want to better help you understand your billing, as that is vital to our customers. Payless Power bills its customers based on their usage, so if more electricity is used, you may receive higher billing. Winter is a time when customers use an exceptionally high amount of electricity as their appliances are used against the cold air. You can always track what you are charged for via they My Account Portal at paylesspower.com If you need any further assistance, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Exelente servicios 👍
Response: Muchas gracias por su commentario! Published on February 01, 2025
My electric is outrageous! I hate this company!
Response: Thank you for the feedback, Courtney. We see that you may be frustrated with your current services, and we would like to assist you. If you are having any issue, please reach out to us at 1-888-963-9363 Published on February 05, 2025
Easy fast and so far a great company. Thumbs up really great company.
Response: Thank you for being a great customer! Published on February 01, 2025
This service is an inconvenient service that I don’t enjoy I feel like when it comes to light we should be given more help to extend because no have money everyday to put on lights
Response: Thank you for your feedback, Christopher. We see that you are concerned with assistance options we may have available for customers who may need it. We know getting additional time is important, especially if you want to avoid a disconnection of services. This is why Payless Power provides either a Same Day Account Protection until 8PM, or a Deferred Payment Plan. Either of these options are available via the My Account Portal at paylesspower.com should you be eligible for them. If you have any other questions or need further assistance, please reach out to us at 1-888-963-9363 Published on February 05, 2025
I didn’t trust this at first but it’s very helpful because it all depends on what I have.
Response: We look forward to having you as a new customer! Published on February 01, 2025
Love the service
Response: Thank you Jessica for the 5 star review! Published on February 01, 2025
easy and straight forward with charges .
Response: Glad you enjoy the services!! Published on February 01, 2025
I like how this is set up to pay as you go.
Response: Thank you Victoria for the feedback it's Greatly appreciated! Published on February 01, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
