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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
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Response: Thank you for the 5 star review! Published on February 03, 2025
Payless Power has been the best electricity company I’ve had in years. I can save money for other necessities. Their customer service is great and they have payment plans that come in handy when you need them the most.
Response: Thank you for your your 5 star review. We are happy to be your retail electric provider! Published on February 03, 2025
Easy payments to recharge your account
Response: Thank you for the 5 star review! Published on February 03, 2025
Very amazed with service easy pay option
Response: Thank you for your review. We are happy to be your retail electric provider! Published on February 03, 2025
Was quick and easy to get set up at first rates where fair and app easy to use . But with time rate increased dramatically and odd recurring and non recurring fees started popping up and one time fees that keep repeating . If it’s one time why is it actually recurring? Other then that easy to use and not much of a extension window. Only 20 bucks witch is about a day maybe 2. I would still recommend it to my friends
Response: hank you for reaching out to us about this, Patricia. From what we can see, you have some concerns with your rates, billing, and overall charges you are receiving. These are important issue that we want to make sure every customer has a firm understanding of, and we definitely want to assist you with this matter. The rates for our 6 and 12-month plans are fixed, meaning that we don't change the charge per kWh for as long as that plan is in place. You may see an overall increase in your charges because of the recent cold weather, as customers use more energy during times of winter weather. For more information on your plan, you can review your Electricity Facts Label at the My Account Portal at paylesspower.com As for our non-recurring fees, we charge our Payment Processing Fee and our Reconnection Fee in amortized amounts as opposed to one lump sum. Should you have any further questions, please reach out to us at 1-888-963-9363 Published on February 06, 2025
easy to set up service
Response: Thank you for the 5 star review! Published on February 03, 2025
Great service honestly love this company wouldn’t pick anyone over yall
Response: Thank you for your 5-star review! We appreciate your loyalty and are proud to know that we meet your expectations. Published on February 03, 2025
Excellent and fast service
Response: Thank you for the 5 star review! Published on February 03, 2025
Very good customer service
Response: Thank you for the 5 star review! Published on February 03, 2025
Love this light company makes paying it easy
Response: Thank you for the 5 star review, we appreciate your business. Published on February 03, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
