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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I am not happy with the service at all. I am spending way too much in just less than a month I have paid 251 dollars for electric when I would be paying 130 max with another electric company. It says my watts go up to 74 at times which I feel is incorrect since I am not home through the days and turn off the ac/heat and etc. once my 6 months is up I will not be using your company again and I would not recommend it to anyone else.
Response: We appreciate you for your feedback about this matter, Marissa. We understand how important your billing is to you, especially if you're not satisfied with recent charges. Payless Power customers can always review their billing through the My Account Portal available at paylesspower.com We also recommend that customers utilize the smartmetertexas.com website, so they can easily track their usage down to 15-minute intervals. Should you need any other assistance, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
Easy to use, easy to add funds to account.
Response: Thank you Michelle for the feedback it's Greatly appreciated! Published on February 01, 2025
Worst company. Save your money this is literally a scam.
Response: Thank you for your feedback, Michelle. If you have any issues or concerns with your services, you can reach out to us at 1-888-963-9363 Published on February 06, 2025
Zero stars if I could. Too expensive! The overcharging and threatening to disconnect by 12 is unacceptable.
Response: We appreciate your feedback, Gabrielle. We can see you are concerned about the charges you are receiving, and the potential for a disconnection. We know disconnections can be very stressful. Keep in mind that customers can review their daily billing via the My Account Portal at paylesspower.com to see what you may have been charged for. If you need any further assistance, please reach out to us at 1-888-963-9363 Published on February 06, 2025
Easy to use, easy to add funds to account.
Response: Thank you Michelle Glad we can make your payment method easy as possible! Published on February 01, 2025
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Response: Thank you for rating Payless Power! Published on February 01, 2025
Inconsistent usage cost. To pricy at times but good in a pinch
Response: Thank you for the feedback, Jose. We can understand that you may be concerned about your billing if you feel the consumption you are being charged for is inconsistent. If you are concerned about the usage that you are being charged with, we strongly recommend that our customers utilize the smartmetertexas.com website. This will break down your consumption into 15-minute intervals, so you understand when exactly you are consuming the most amount of electricity. For further assistance, please contact us at 1-888-963-9363 Published on February 06, 2025
Great Company. I will continue to use this company
Response: Thank you for being a great customer! Published on February 01, 2025
Yes I’m happy with Payless Power. I would recommend it to family and friends.
Response: Thank you for the recommendations! Published on February 01, 2025
thumbs up in all areas
Response: Thank you for the 5 star review! Published on February 01, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
