Payless Power Reviews

Read reviews from Payless Power customers

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Excellent service, gave me the freedom of paying as I can during some rough times…Thanks!

Robert H. in Plano
Published on March 30, 2017

Response: Robert - thank you for giving us the opportunity to be your preferred retail electric provider :)

made a payment the day disconnection was sent gave them my money they still turned of my service for 2 seconds than realized I paid…and still got charged fee.

Brianna G. in Victoria
Published on March 30, 2017

Response: Thank you for reaching out. We are disappointed that you had an unpleasant experience. We would like to hear what we could do to improve explain our processes more effectively so feel free to call us at 888-963-9363 and let us know.

I used Payless a couple of years ago and found them to be great. I’m back again connection and the service is still fantastic. The only thing I don’t like is I can’t use my Amex card to pay my bill.

David W. in Houston
Published on March 29, 2017

Response: David - thank you for taking the time to write about your experiences. The good news is that we are working on adding AMEX to our payment option portfolio this summer!

Excellent service

Carolyn J. in Houston
Published on March 27, 2017

Response: Carolyn - thank you for the wonderful compliment. We are honored to be your retail electric provider!

It’s absolutely great! I love Payless power

Erica D. in Victoria
Published on March 27, 2017

Response: Erica - thank you so much for taking the time to comment. We love having you as a customer!

Me gusta la compañía solo que he tratado de unirme al bono de 100$ pero no se como pero de allí es muy buena compañía

Karla C. in Houston
Published on March 23, 2017

Response: Gracias por ser un cliente de Payless Power y su comentario. Ofrecemos la rifa de los $100 cada semana. Por favor aplique con confianza.

I love Payless Power. I save lots of money and haven’t had any problem with it whatsoever!

Felicia S. in Alice
Published on March 21, 2017

Response: Thank you Felicia! It is our pleasure to be of service :)

Electricity with payless power is so convenient, I like knowing daily what my usage is and being able to request an extension til I can get to the bank 🙂 I’ve recommended using payless power to several families and will continue.

Angela R. in Del Rio
Published on March 20, 2017

Response: Angela - thank you for being a loyal Payless Power customer and for spreading the word! We are happy that we have been able to help you and your family :)

I am extremely satisfied with Payless Power. And would highly recommend them.

Lindsey H. in Brownwood
Published on March 17, 2017

Response: Thank you Lindsey!

I love that it sends me a text message letting me know where I’m at and that it saves me money when my balance is above 35 dollars it’s very convenient and I recommend it to anyone else that doesn’t have it.

Jaime L. in Midland
Published on March 10, 2017

Response: Jaime - thank you for taking the time to comment. We are glad you are taking advantage all of the intended benefits.

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023