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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Payless power is great. I love that i get a text daily about my balance and usage
Response: Thank you for the kind words and we are so pleased that you love the way our service works. Thank you for your business.
Very affordable and great customer service.
Response: Thank you for the positive feedback we believe it's important to have great communication with our customers and having great customer service is important to achieve that. Please continue to leave your feedback to help us better our service! :)
Have had them 3 years and love with it
Response: Wow Sherry! Thank you for sticking by our side. We are so pleased that you love our service. Thank you for your business.
This is an awesome company. Where have you been? In the future I will let my friends and family know about you.
Response: WOW!!! Thank you soooo much for this remarkable review!!! We work really hard to provide our customers with the finest customer care, most competitive prices, and an online portal that provides you with all your account information, while still allowing you to make daily changes to your usage habits to better fit your budget!! Thank you so much for the kind words Sylvia! We are truly fortunate to have customers as great as you!
Love the fact I was connected asap
Response: So glad we could be of service. In most cases, we can connect a new customer the same day as when they sign up. Create an account and pay by 5PM for service connected the same day in most cases. Thank you for the compliment and your business!
Excellent customer service!
Response: We grade our customer service every single day to make our customer service the best that it can be. Thank you for the kind service and thank you for your business.
Payless power is great. I don’t have a big bill to pay all at once, it makes it a lot easier to pay when I need to.
Response: Perfect example of the advantage of Payless Power's pay as you go service. Our goal is to empower you with the tools to see your usage daily and avoid the surprise of a big bill at the end of the month. In addition, Payless Power's customers use about 27% fewer kWh than the average TX consumer!
Great service
Response: Glad you are enjoying our service. Thank you for your business.
LOVE payless power! CHEAP rates! I have been able to save even more money because of the text updates everyday that detail usage! Have not had even one customer service issue and I have moved, changed phone numbers, etc. THANK YOU payless power!!!
Response: Wow! What else can be said when someone such as yourself is so kind to say it for us. THANK YOU!
Excellent customer service, convenient and affordable. I have nothing negative to say at all regarding Payless Power.
Response: What else can be said about this review, but thank you!
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
