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Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Extremely user friendly.
And a to the cent accuracy daily updates and discounts for maintain a positive balance of $35 or above!
A great way for middle and lower class families to stay on top of their utilities without being pushed and dragged under by big corporate companies!
And with no deposits or credit checks it is truly a way to save you more!
My fiance and I have tried everything to crack this system to see if it was flawed and to our amazement we were able to see a rise and a drop in our daily usage by leaving lights on or turning them off or leaving things plugged in or not plugged in I would definitely recommend this company to anyone looking to save money.
From very satisfied customers: Dan & Monique
Response: Monique - we are so happy that you and your husband are seeing the true benefits of the service. There are great new tools right around the corner that will help you manage your account even better. Stay tuned!
Very good service
Response: Thank you for the wonderful compliment. We are very fortunate to have great customers like you!
I absolutely love payless power!
I get to track how much I use every day and pay as I go.
Response: Mesha - thank you so much! More great tools are coming. Stay tuned!
Absolutely the worst company I’ve ever had electric service with. By far the highest, and is a complete rip off!! Save yourself the headache, and money!
Response: Hello. We are disappointed to hear that your interactions with Payless Power were unsatisfactory. Please call us at 888-963-9363 and we can discuss these issues and see if there are options for you.
Awesome… nuff said.
Response: We can't say enough about how happy we are to have you as part of the Payless Power family! Thanks for being an awesome customer!!!
Helpful customer care. But i don’t like the way you charge an estimated reading
Response: Hi Jay - we understand that customers do not like estimates. We actually will never estimate your bill unless there is a delay in receiving the daily meter read. If this happens we will perform a true up the following day to make sure that your usage and payments are accurate. We will then resume using actual meter reads just like we do on a daily basis.
I am a working college student and it is my first time living on my own so I was nervous about bills but Payless Power is great I love having the daily texts to know where I am at with my balance. Also it is very affordable for my budget. I am grateful!
Response: Priscilla - we are thrilled to help you get started at your first place. We have more great tools company that can help you budget while you are getting through school. Stay tuned!
These guys have great customer service! They are great if you have bad credit and can’t pay a deposit fee- are a little more expensive than other electric companies.
Response: Milenia - thank you so much for allowing us to provide your electricity service. We understand that times are tough and that everyone deserves a chance to save on their electricity. We are grateful for your business!
Payless Power has been fabulous!
-No deposit -$5/day average -Great customer Service
-Same day activation for FREE!
They had my electricity back on within 20 minutes when I forgot my contract had expired & my lights were turned off one hot Texas September morning. 20 MINUTES! THANKS PAYLESS POWER!
Response: Thank you Amanda! It is our pleasure to help!
Payless Power has been my only power company since moving to Houston. I’ve been blessed by this company in so many ways. Thank you for the low cost and reliable friendly staff.
Response: Ronald - thank you for sharing your experiences. We are privileged to server your household as your retail electric provider!
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
