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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
IT IS FREEZING OUTSIDE AND MY SERVICE HAS BEEN DISCONNECTED.. IT IS ILLEGAL TO TURN OFF POWER IN WEATHER CONDITIONS SUCH AS THESE!!! PLEASE RESTORE POWER
Response: Thank you for contacting Payless Power about this issue, Dawn. We understand that experiencing a disconnection can be a stressful experience for our customers. Please keep in mind that your services will be at risk of disconnection should your balance be at $0 or below. It is up to customers to make sure they keep their balances positive to avoid a disconnection. If your services are disconnected, a payment will need to be made to bring your balance positive $20 for your services to restore. This can be done via the My Account Portal at paylesspower.com or by calling us at 1-888-963-9363 Published on February 19, 2025
Pretty straightforward love it man awesome sir yes sir
Response: Thank you for taking the time to rate Payless Power! Published on February 18, 2025
I like the website because it’s very easy to use.
Response: Thank you for reviewing our services! Payless Power is always thrilled to provide customers wit convenient electricity services. Published on February 18, 2025
$18 a day who could afford that…. junk plan better to go with a regular light company most suckiest plan I ever had
Response: Thank you for taking the time to leave us your feedback in regards to this matter, Mario. We understand you have some concerns with the amount you are being charged and can understand why this may be a frustrating for you. Payless Power charges customers based on the amount of electricity they consumed two days prior. This usage amount is always included with your daily billing, so customers can be aware of their home's consumption. A breakdown of your billing can also be viewed via the My Account Portal at paylesspower.com so you can be aware of what charges are applied to your account. If you have any other questions or concerns, please reach out to us at 1-888-963-9363 Published on February 18, 2025
I really recommend this electric company! It’s very convenient and lets you know how much you consume everyday and I’ve saved so much money using Payless Power then any other electric company I’ve ever used!! Try it you will love it!!
Response: Thank you for the high rating and your wonderful review, Mary! Payless Power is always thrilled to provide customers like you with affordable and reliable electricity services. Published on February 18, 2025
Really good company
Response: Thank you for the high rating! Published on February 18, 2025
Prepaid services are a scam. Daily pay is outrageous. But I guess, didn’t know it’d be like this definitely changing providers
Response: Thank you for taking the time to reach out to us about this concern, Treyvion. We understand that you may have concerns about your recent billing and can understand why you may be frustrated with these charges. Prepaid services means that customers will be billed on a daily basis, with each billing charging you for the amount of electricity your home had consumed two days prior. It is up to customers to keep their balance above $0 to avoid a disconnection. What we recommend to customers when it comes to making payments to your account, is to add a large lump sum to your balance to cover your account balance for an extended period of time. You can review an average daily usage amount (based on your 4 most recent days of usage) via the My Account Portal at paylesspower.com This average is to help give customers an estimate of how much they consume on a daily basis. If you have any further questions in regards to your billing or the services overall, please reach out to us at 1-888-963-9363 Published on February 18, 2025
You guys didn’t set up my electricity correctly and now I’ve been up all night, missed work trying to fix this and you’ve been worse than no help. I’m already exhausted from moving and now I’ve lost all my groceries because of you. I will most likely cancel my service and seek another company.
Response: Hello Ariadne. Thank you for taking the time to contact us about this important matter. We know that properly completing your account enrollment is vital for your electricity needs, and know that any issues can cause stress and confusion with this important process. For assistance on this matter, please contact us at 1-888-963-9363 Published on February 18, 2025
Thank you for your time and your consideration
Response: Thank you for choosing to be a Payless Power customer! Published on February 18, 2025
Prepaid services are a scam. Daily pay is outrageous. But I guess, didn’t know it’d be like this definitely changing providers
Response: Thank you for taking the time to reach out to us about this concern, Treyvion. We understand that you may have concerns about your recent billing and can understand why you may be frustrated with these charges. Prepaid services means that customers will be billed on a daily basis, with each billing charging you for the amount of electricity your home had consumed two days prior. It is up to customers to keep their balance above $0 to avoid a disconnection. What we recommend to customers when it comes to making payments to your account, is to add a large lump sum to your balance to cover your account balance for an extended period of time. You can review an average daily usage amount (based on your 4 most recent days of usage) via the My Account Portal at paylesspower.com This average is to help give customers an estimate of how much they consume on a daily basis. If you have any further questions in regards to your billing or the services overall, please reach out to us at 1-888-963-9363 Published on February 18, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
