Payless Power Reviews

Read reviews from Payless Power customers

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Overall, an excellent company!! Rates are a tad high than some other companies. However, I love the daily text messages and it really helps me conserve and track my energy usage! I plan on staying with this company for a while.

Michael S. in Seabrook
Published on October 21, 2017

Response: Michael - thanks for taking the time to share your review. We have some great new plans coming at the end of November. We think you will be very pleased with these new options. Stay tuned!

We absolutely love everything. Its easy and very helpful on showing us what the full charges are on a daily base. Instead of stressing out every month how much our bill is every month. Customer service is awesome and willing to explain precise details about anything. We have had no problems and are very very HAPPY customers. Thank you

Jimmy W. in Midland
Published on October 18, 2017

Response: Jimmy - thank you for sharing your experiences. It's our pleasure to provide electric service to your family!

I like paylesspower very much service is very good

Amar D. in Irving
Published on October 14, 2017

Response: Hello. Thank you for taking the time to post such a nice review. We are always trying to improve and there are some great features right around the corner. We think you will be pleased!

I love Payless great rates and customer service! I recommended them to my mother and now she gets to enjoy Payless as well. Keep up the great work

Ty F. in Killeen
Published on October 12, 2017

Response: Ty - thank you for sharing your story. We think that there is no greater testimony from a customer than when they refer a friend or family member... especially their mother. Thank you for the vote of confidence.

I love this company ! They recently helped me with a huge issue. thank goodness that it didn’t go as bad as I thought, but they were great in working with me

Deborah D. in Denison
Published on October 12, 2017

Response: Deborah, we are glad to help. Thanks for your business and for being an awesome Payless Power customer!

Love it it’s much better in so many ways its prepaid and its paperless and most of very understanding representatives…

Jose A. in Mercedes
Published on October 11, 2017

Response: Jose - thank you so much for giving us a chance. We also feel its better in many ways than traditional service and are happy to hear that our customers feel the same way!

Extremely user friendly.
And a to the cent accuracy daily updates and discounts for maintain a positive balance of $35 or above!
A great way for middle and lower class families to stay on top of their utilities without being pushed and dragged under by big corporate companies!
And with no deposits or credit checks it is truly a way to save you more!
My fiance and I have tried everything to crack this system to see if it was flawed and to our amazement we were able to see a rise and a drop in our daily usage by leaving lights on or turning them off or leaving things plugged in or not plugged in I would definitely recommend this company to anyone looking to save money.

From very satisfied customers: Dan & Monique

Monique N. in Killeen
Published on October 09, 2017

Response: Monique - we are so happy that you and your husband are seeing the true benefits of the service. There are great new tools right around the corner that will help you manage your account even better. Stay tuned!

Very good service

Jose L. in Laredo
Published on October 06, 2017

Response: Thank you for the wonderful compliment. We are very fortunate to have great customers like you!

I absolutely love payless power!
I get to track how much I use every day and pay as I go.

Mesha P. in White Settlement
Published on October 04, 2017

Response: Mesha - thank you so much! More great tools are coming. Stay tuned!

Absolutely the worst company I’ve ever had electric service with. By far the highest, and is a complete rip off!! Save yourself the headache, and money!

Courtney C. in Fort Worth
Published on October 04, 2017

Response: Hello. We are disappointed to hear that your interactions with Payless Power were unsatisfactory. Please call us at 888-963-9363 and we can discuss these issues and see if there are options for you.

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023