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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very prompt service and the online account simplifies everything
Response: Thank you for leaving us a high rating! We're proud to be your service provider of choice. Published on February 21, 2025
I’m 100 % comfortable 😌
Response: Payless Power appreciates your review! Published on February 21, 2025
I’m 100 % comfortable 😌
Response: Payless Power appreciates your review! Published on February 21, 2025
Quick service and assurance
Response: Thank you for taking the time to review Payless Power! Published on February 21, 2025
I don’t use too much power on my Apartments, the rate is to high
Response: Thank you for taking the time to leave us your feedback on this matter, Randy. We know that this matter is very important for you, and can understand why you may be concerned with your billing and charges. Payless Power charges its customers based on the amount of electricity their homes have consumed. You can see this amount with the billing you receive every morning. Your usage can be tracked through the My Account Portal at paylesspower.com or you can use the smartmetertexas.com website, which breaks your usage down into 15-minute intervals. This way, you can see when your home consumes the most amount of electricity. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 21, 2025
I don’t use too much power on my Apartments, the rate is to high
Response: Thank you for taking the time to leave us your feedback on this matter, Randy. We know that this matter is very important for you, and can understand why you may be concerned with your billing and charges. Payless Power charges its customers based on the amount of electricity their homes have consumed. You can see this amount with the billing you receive every morning. Your usage can be tracked through the My Account Portal at paylesspower.com or you can use the smartmetertexas.com website, which breaks your usage down into 15-minute intervals. This way, you can see when your home consumes the most amount of electricity. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 21, 2025
Most helpful when I was in dire need
Response: Thank you for rating and reviewing Payless Power! We are elated to hear our services were able to help you when you needed them. Published on February 20, 2025
All good love this service
Response: Payless Power appreciates you for the high rating. Thank you! Published on February 20, 2025
I’m very happy with my service.
Response: Thank you for rating and reviewing Payless Power! Published on February 20, 2025
my plan is too expensive
Response: Thank you for taking the time to leave us feedback on this matter, Ngoc. We understand you are experiencing your concerns with your current electricity plan, and can understand if you may be worried about this. You can always review your current plan's rate on it's Electricity Fact's Label via the My Account Portal at paylesspower.com If any further assistance is needed, feel free to contact us at 1-888-963-9363 Published on February 20, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.